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Business Development Associate, Lead Generation At Western Union

Location: Toronto, Ontario

Job Description

We are seeking an Inside Sales Associate (Demand Generator) based at Western Union Business Solution’s office in either Toronto, Ontario or Montreal, Quebec. In this role, you will work from a prospect database, the Inside Sales Associate - Demand Generator (DG) will call potential clients, through questioning and discussion fully establish their foreign exchange processes and needs, raise awareness of their current issues and future consequences, then go on to arrange qualified and pre-closed meetings for our sales management team.
Sound interesting? Here are some specifics:
  • Telephone potential clients in order to qualify their needs and arrange pre-closed meetings for our business development team
  • Achieve daily, weekly, monthly and annual targets
  • Use commercial awareness to demonstrate the value of the proposition to the prospective customer
  • Enable the prospects to gain the best solution by promoting and proposing the appropriate specialist engagement and pre-close using a consultative approach
  • Enable WUBS to provide the ideal solution by arranging a firm meeting between the prospective client and our specialists
  • Ensure the quality and quantity of meetings meets our aspirations
  • Ensure that effective working relationships are maintained with Business Development Managers and Business Development Executives, understanding their challenges and identifying areas for continuous improvement
  • Remain fully conversant with the organization’s products and services
  • Accurately update/maintain data and records and ensure they are followed through in accordance with departmental procedures
  • Promote the Western Union brand and the WUBS FX solutions service
  • Provide a first-class service to customers both internal and external
  • Work as a team member, encouraging and supporting others
What you will need to succeed:
  • Drive to succeed and exceed targets
  • Effective time management skills
  • Basic sales and relationship development skills with the willingness to learn
  • Ability to network and build internal relationships
  • A hunger for product and commercial knowledge
  • Excellent communication/conversational and listening skills
  • Adept at telephone negotiation and a first-class telephone manner
  • Excellent verbal and written communication skills
  • Confident, resilient and persistent
  • Professional and resourceful
  • Proven team player
  • Accurate with an eye for detail
  • Computer literate
What will make you stand out:
  • Inbound/outbound telephone sales/customer service experience
  • English written/spoken (French an asset)
What’s in it for you?
  • Competitive global pay and benefits
  • Unparalleled experience as part of one of the most advanced financial services companies in the world, with opportunities to build valuable skills and grow your career
  • The opportunity to work for a market leader in FX payment solutions
  • Diverse, global team with colleagues in over 50 countries