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Associate Developer At West Corporation

Location: Toronto, Ontario

Job Description

If you are a self-starter and are eager to work on new applications from the ground up and work in a collaborative and flexible work environment, this might be the opportunity for you!
West engages over 65 million individuals around the world with IVR and SMS/texts each month, exceeding more than 7.5 billion multi-channel transactions and 6 billion call minutes annually. Diverse organizations have relied on the Company’s industry-leading products and innovative services to stay ahead of consumer expectations and business demands for over 30 years.
West’s Global IT Service Delivery department is currently seeking an Associate Developer for our site in Toronto, Ontario
The Associate Developer will be responsible for participating in all phases of the Software Development Lifecycle; analysis and design, hands on coding, testing, implementation, documentation and ongoing application maintenance for small to medium sized projects. Associate Developers will have the opportunity to participate in larger projects and initiatives to continue to grow their professional and technical career.
Day to day responsibilities include, but are not limited to:
  • Meet with end users (e.g., clients, internal customers, etc.) to further identify system requirements, assisting with evaluating and analyzing specifications to determine if request is possible
  • Code program based on system enhancements, modification requests, or new design specifications
  • Define project requirements by meeting with management and end users to gain a thorough understanding of project or project task needs, providing leadership and technical direction during all stages
  • Provide management with status reports detailing status and timelines throughout assigned projects tasks
  • Lead and participate in the activities involved in developing a comprehensive and logical test plan for systems using appropriate tools to ensure established standards are utilized
  • Perform evaluation of whether system meets the requirements, documenting findings for management and recommending solutions or improvements to problems identified
  • Ensure quality resolution and thorough and accurate documentation of end user issues
  • Other duties as assigned

  • Bachelor's Degree from an accredit college or university in Computer Science, MIS or a related field required
  • Equivalent work experience in a similar position may be substituted for educational requirements
  • Minimum of one year development experience using a standard coding language, such as Java or other object oriented programming languages required
  • Experience writing program designs for medium sized projects required
  • Prior project management experience preferred
  • Agile/SAFe preferred
  • Java preferred
  • PHP preferred
  • Linux Command Line Prompt required
  • MySQL preferred
  • SQL relational databases required
  • Web based APIs preferred
  • VXML preferred
  • Git preferred
  • Artifactory preferred
  • Jenkins preferred
West is connecting people and ideas.
We are delivering on their potential.
We are improving the way we work and live.
At West, we are dedicated to delivering and improving upon new channels, new capabilities and new choices for how businesses and consumers collaborate, connect and transact. We develop technology-enabled communications that change the way we work and improve the way we live. We are a collective effort of enterprise and individuals, of communities and customers, of partnerships and families. We are the sum of our entire network – based on the four pillars of trust, innovation, collaboration, and execution and the hard work of people who share our vision. We are at the core of a technology and communications engine that is changing the world.
We Connect. We Deliver. We are WEST.
Applications will be accepted through 11/29/2018
Equal Opportunity Employer/Veterans/Disabled
Don't forget to join our online talent community and "Like" West Careers on Facebook to receive updates about exciting opportunities and network with other West employees!

Job: Technical
Primary Location: Canada-Ontario-Toronto
Organization: Global Technology Services CAN
Schedule: Full-time

Job Posting: 11/15/2018, 12:32:22 PM
Recruiter: KELLY C. RISLEY