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Junior Manager At VICI Gelateria & Cafe

Location: Toronto, Ontario

Job Description

Socializes with customers to create a warm friendly environment
Answers customers questions on all of the products offered
Supervises the work of all other employees
Trains new employees on an as needed basis
Creates employee work schedules ensures that business is properly staffed at all times
Responsible for opening and closing of store (Key Holder)
Prepares sales and inventory reports on a periodic basis
Responsible for Quality Control of all products and of store cleanliness
Able to perform all of the functions of the Gelato Barista on an as needed basis
Able to perform all of the functions of the Espresso Barista on an as needed basis
Able to perform all of the functions of the Sandwich Prep Person & Server on an as needed basis

Gelato Production Functions

Works with company recipes and procedures to manufacture all homemade gelato products on daily basis
Ensures sufficient supply of gelato products and fully stocks all gelato display cases and holding freezers
Understands and is able to fully operate all gelato production equipment
Performs daily/weekly inventory of gelato products
Performs daily/weekly/monthly maintenance procedures on all gelato production equipment
Periodically cleans and maintains gelato production area throughout the day
Performs end of day thorough cleaning of gelato production equipment
Maintains awareness of inventory and advises General Manager of low stock items
Disposes of any refuse or garbage generated in the gelato production area


Friendly, positive attitude and personable
Excellent verbal communication skills
Experience in food industry preferred
Energetic, committed and hard working
Able to multi-task and comfortable in a busy environment
Exceptional eye for detail and cleanliness
Previous managerial or supervisory experience an asset

Relation of the position to others in the company

Reports directly to the General Manager
Works cooperatively with General Manager in relation to the production of food products
Works cooperatively with Espresso Barista and Gelato Barista to offer company products
Supervises all employees in the company
Works with General Manager from Hamilton location to coordinate ordering of supplies and inventory
May be called upon to provide assistance to other positions as required.