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Sales Representative, Inside At SYNNEX Corporation

Location: Toronto, Ontario

Job Description

@SYNNEX, we believe everyone has a story to tell. If you have a passion for advancing technology solutions, always putting customers first and want to become part of a team that embraces differences and creates trends, build your career story with us. We strive to create a work environment that is fun and inclusive with a sense of work-life balance and charitable giving.


Our recruiting experience is digital!

Technology is at the core of our business – we don’t just sell technology, we use it. The power of digital interviewing allows you the flexibility of using your computer or mobile device to record your interview on your own schedule in the comfort of your home. Our recruiting process allows you to tell your story in a stress-free way that is interactive and fun, so if you receive a link to Share your Story with us, we hope you have an awesome digital experience.


Inside Sales Representative


We are looking for detail-oriented, hands-on, results-driven Inside Sales Representatives for both our Commercial and Retails teams with proven communication skills and a strong work ethic to work in a challenging, fast-paced, energetic environment with responsibilities that includes selling SYNNEX products and/or services via telephone, by generating prospective customers through cold calling. You will qualify and follow up on sales leads, as well as walk new customers through reseller application process.


Get Inspired by the Work You’ll Do

  • Service, grow, and develop a group of accounts
  • Achieve all measurable daily performance standards (calls, orders, sell time, quota)
  • Minimum achievement with assigned revenue, gross profit dollar and gross profit percentage quota to goal
  • Provide pricing and product availability to customers as required
  • Position products and service programs suited to customer’s business needs
  • Maintain current customer profiles and information as requested
  • RA (return authorizations) process request to Customer Service when applicable
  • Outbound calls, prospect/qualify customers
  • Handle incoming calls for the call centre
  • Provide ETA and shipping information as requested
  • Process orders correctly, accurately and back-order account maintenance/combination
  • Provide help in developing accounts with outside associate or Business Development Rep
  • Provide excellent follow-up and customer service towards all customer requests
  • Attend all scheduled SYNNEX training initiatives, reseller/Industry events, SYNNEX events
  • Work in a safe manner. Be conscious at all times, of safety on the job, by adhering to the established health and safety measures and practices of the company. Report workplace hazards and any violations of the relevant legislation of the employer.
  • Hours of work will depend on department - 8:30 am to 5:30 pm; 9:00 am to 6:00 pm; 10:00 am to 7:00 pm


Your passion is sparked by:

  • High School Diploma required; university or post- secondary school an asset coupled with six (6) months inside sales experience or two years industry related experience
  • Strong desire to learn and ready to show initiative
  • Innovative and self-motivated
  • Excellent communication skills (both written and verbal), organizational skills, attention to detail
  • PC literate – MS Word and Excel
  • Good interdepartmental relationships
  • Extended hours required occasionally; some weekends on occasion for training and attending sales conferences
  • Core Competencies for this role include communication skills, detail oriented, interpersonal skills and sales acumen

We have Great Perks • Every day is Casual Day • Comprehensive Group Health Insurance plan • Profit Sharing Opportunity • Employee Referral Award program • Employee Purchase Plan/ Company Discounts • Out of Country travel assistance • Health/ Wellness initiatives • Paid Sick Days • Employee Assistance Program • Education Reimbursement • Milestone Service Awards • Community Involvement activities in partnership with Kids Help Phone • Employee of the Quarter awards • Group RRSP with Company Matching • Training Opportunities • Huang Leadership Development Scholarship • Bi-annual President’s Club • Annual Founders Award


Be Inspired In Your Career.


@ SYNNEX Corporation, we believe employees are our greatest asset and we empower them to make a difference in our business. Diversity and inclusion makes us all better. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability or protected veteran status.


@ SYNNEX Canada Limited, we are committed to supporting accommodation and inclusivity for persons with disabilities throughout the recruitment process and employment lifecycle. If you require accommodation during the recruitment and selection process, please let us know; we will work with you to meet your needs.


Note: The preceding job description has been designed to indicate the general nature and level of work performed by employees with this classification. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities and qualifications required of employees assigned to this job.