Peersight
Employers
Jobs
Companies
Top Cities
Log In
Jobs
Customer Service - Work from Home Customer Service - Work from Home Customer Service - Work from Home Service Bilingual Customer Service - French and Bilingual Customer Service - French and Service Bilingual Customer Service - French and Bilingual Customer Service - French and Director of Finance Northern Teachers Customer Service - Work from Home Customer Service - Work from Home Customer Service - Work from Home Service Financial Security Advisor Customer Service - Work from Home Management Trainee Police Chief - Fredericton Police Force Management Trainee Management Trainee Management Trainee Management Trainee Management Trainee Management Trainee Customer Service - Work from Home Customer Service - Work from Home Customer Service - Work from Home Customer Service - Work from Home conseiller en s Customer Service - Work from Home Customer Service - Work from Home Financial Security Advisor Customer Service - Work from Home Customer Service - Work from Home Customer Service - Work from Home Customer Service - Work from Home Financial Security Advisor Financial Security Advisor Financial Security Advisor Customer Service - Work from Home Northern Teachers Northern Teachers Northern Teachers Northern Teachers Northern Teachers Northern Teachers Northern Teachers Northern Teachers Northern Teachers Newest Jobs
Companies
Yelp CareGuide Sterling-Turner Two Sigma ContactMonkey AsteroidX Clearbanc Aecom Exact Media WeWork LowCostWebDesignFirm.com Aerotek First Convenience Bank Xiaomi AT&T Jane Street The Youth Connection Vector Marketing Shopify Clickworker Creative Circle Amazon Flex TD Bank Scotiabank Insight Global Recovhub CI&T Paylocity American Income Life GoParkr mappedin Desjardins Top Hat Walgreens Doordash 51talk Hatchways Microsoft autoTRADER.ca Hootsuite Mobeewave Borrowell UnitedHealth Group ScribbleLive Instacart Unbounce SnapTravel Square Checkout 51 Akira All Companies
Top Cities
Chicago, Illinois Sales Jobs Engineering Jobs Marketing Jobs Product Jobs Design Jobs Customer Support Jobs New York, New York Sales Jobs Engineering Jobs Marketing Jobs Product Jobs Design Jobs Customer Support Jobs Toronto, Ontario Sales Jobs Engineering Jobs Marketing Jobs Product Jobs Design Jobs Customer Support Jobs Vancouver, British Columbia Sales Jobs Engineering Jobs Marketing Jobs Product Jobs Design Jobs Customer Support Jobs Calgary, Alberta Sales Jobs Engineering Jobs Marketing Jobs Product Jobs Design Jobs Customer Support Jobs San Francisco, California Sales Jobs Engineering Jobs Marketing Jobs Product Jobs Design Jobs Customer Support Jobs Montréal, Quebec Sales Jobs Engineering Jobs Marketing Jobs Product Jobs Design Jobs Customer Support Jobs Los Angeles, California Sales Jobs Engineering Jobs Marketing Jobs Product Jobs Design Jobs Customer Support Jobs
Navigation
My Profile Log Out

Group Sales Support Coordinator At Sunwing Travel Group

Location: Toronto, Ontario

Job Description

OVERALL OBJECTIVE:

The Group Sales Support Coordinator will centralize and streamline administration functions related to group sales. Triage all incoming administrative requests on behalf of the Groups Sales team. Prioritize requests that have a commercial or customer impact to action or forward on for action. Continually monitor incoming requests for efficiency, automation or elimination. The role will report to the Manager, Group Sales Support and will be located in Toronto, ON.

RESPONSIBILITIES: (may be split and assigned by Coordinator):

  • Respond or triage incoming internal administrative requests.
  • Tracking and follow up on triaged requests to ensure timely and complete responses
  • Report preparation for Groups Sales management team
  • Quality check booking margins
  • Investigate and reconcile booking discrepancies pre and post departure
  • IGQ Admin back up
  • Assist with costings training for new hires
  • Testing for new systems/applications and upgrades/fixes.
  • Reporting system errors to IT – provide status updates to team as needed
  • STAR card administration for promotions and bookings
  • Workforce management assistance and scheduling
  • Payroll administration.
  • Other duties as assigned

Major Challenges:

  • Identifying opportunities for efficiency
  • Prioritizing administrative tasks and acting quickly to ensure positive cx and seizing sales opportunities
  • Having a view of the future needs of the business whilst ensuring the quality and efficiency of current business practices.

QUALIFICATIONS:

  • Minimum 2 years with sales experience preferably in the travel industry
  • Strong written and oral communication skills as well as interpersonal skills.
  • Attentive to detail
  • Demonstrates initiative
  • Able to multi task and identify and manage priorities effectively
  • Knowledge of TTS & Microsoft Office
  • Knowledge of Business Objects an asset

ENVIRONMENT AND SCOPE:

  • Works independently with guidance from direct and indirect supervisors
  • Support team of 50+
  • Mon to Fri, 9am to 5pm

If you are interested in applying for this position please submit your application by August 17, 2018. We thank all that apply however only those who meet the qualifications will be contacted.

At Sunwing our employees are the difference. We therefore encourage applications from Aboriginal peoples, women, members of a visible minority and persons with a disability.

Sunwing may provide reasonable accommodations, accessible formats and communication supports upon request to persons with disabilities who take part in all aspects of the recruitment and selection process