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Sales Support Representative, Petro-Canada / Representant, Soutien aux ventes At Suncor Energy Services

Location: Mississauga, Ontario

Job Description

LOCATION: Mississauga, Ontario (CA-ON)

Job Overview

Are you passionate about becoming an integral liaison between our account managers, customers, distributors and internal departments, where you will be a key contributor to achieving our sales plan objectives? In this bilingual position, reporting to the manager, wholesale sales and operations services, you will be an important part of a national team, supporting outside sales account managers to maintain and grow our Petro-Canada branded commercial fuels business.

Key Accountabilities

  • Assist account managers in providing the best in-class service and customer relationship management for both existing and new customer accounts
  • Handle routine customer queries and help provide business solutions and product and service information to customers
  • Assist with customer interactions, communications and follow-up
  • Oversee customer requirements with internal partners and distributors
  • Assist with proposal documents and perform both routine and ad-hoc reports (e.g. volume and pricing reports)
  • Provide backup customer support, delivering a positive customer experience
  • Develop and improve internal and external relationships through the sharing of ideas, cultivating team building and participating in the sales development process

Required Qualifications

Experience and Education:

  • Previous customer service, sales or inside sales experience
  • Experience working in the petroleum/fuel industry is an asset
  • Successful completion of post-secondary education

Skills and Knowledge:

  • Bilingual (English and French)
  • Strong computer skills, including Microsoft Excel, PowerPoint and Word; experience with SAP, Business Warehouse or a CRM system is an asset
  • Strong interpersonal and communication skills, with an ability to earn trust with customers, distributors and others within the organization
  • You are a strong teammate who works hard and takes pride in delivering the highest level of customer service
  • You have sound business sense, attention to detail and you love solving problems

Why Suncor?

We are Canada's leading integrated energy company with a business portfolio that includes oil sands development and upgrading, offshore oil and gas production, petroleum refining, and product marketing under the Petro-Canada brand. Our global presence offers rewarding opportunities for you to learn, contribute, and grow in a variety of career-building positions. We live by the value of safety above all else – do it safely, or don’t do it. Our strong track record of growth and a focus on sustainability mean tremendous potential for the future. Learn about our mission, vision and values.

In addition to rewarding job opportunities, we offer an attractive employee package, including:

  • Competitive base salary, compensation programs, and an annual incentive program
  • Flexible benefits package
  • Rewarding pension and savings plans

Stay connected to us:

  • Follow us on LinkedIn, Facebook and Twitter for the latest job postings and news
  • Join our Talent Community and sign up to receive customized job alerts
  • Read our Suncor Connections newsletter to see what we’re doing in the communities we live and work in

We are an equal opportunity employer and encourage applications from all qualified individuals. We are committed to providing a diverse and inclusive work environment where every employee feels valued and respected. We will consider accessibility accommodations to applicants upon request.

Please note that our job postings are typically open for two weeks, so don't delay, apply now.

JOB CATEGORY: Business Professionals