Peersight
Employers
Jobs
Companies
Top Cities
Log In
Jobs
Marketing Coordinator - No experience Junior Marketing Associate Sales Fixed Operations Advisor Insurance Advisor Financial Services Representative II Cosmetics Manager Client Advisor Financial Advisor Ticketed Customer Service Advisor Financial Analyst Financial Advisor - Edmonton Client Accommodation Services Advisor Sales Advisor Financial Advisor Financial Advisor - IIROC Financial Advisor II Organizational Change Advisor Commercial Insurance Advisor Member Contact Centre Advisor Senior Financial Advisor - Whitecourt Sales Representative Marketing Associate Director of Growth Marketing Senior Financial Services Representative Financial Advisor - Canmore Insurance Advisor Senior Financial Advisor - Edmonton and Financial Advisor - IIROC Financial Advisor Financial Advisor Financial Advisor - Calgary Metropolitan Financial Advisor - Calgary Insurance Advisor Technology Advisor Financial Advisor Financial Advisor Financial Planning Associate Financial Advisor - Investment Centre Senior Financial Advisor Financial Advisor - Surrey Financial Advisor Financial Advisor Financial Advisor Admissions Advisor Senior Financial Advisor - White Rock Call Center Insurance Advisor Member Services Advisor Auto Mobile Advisor Commercial Advisor Newest Jobs
Companies
Yelp CareGuide ContactMonkey Sterling-Turner Two Sigma AsteroidX Clearbanc Aecom Exact Media WeWork LowCostWebDesignFirm.com First Convenience Bank Aerotek AT&T Xiaomi Jane Street The Youth Connection Vector Marketing Shopify TD Bank Amazon Flex Clickworker Creative Circle Recovhub Insight Global American Income Life CI&T Paylocity Scotiabank GoParkr Desjardins mappedin Doordash 51talk Walgreens Microsoft Top Hat Hatchways autoTRADER.ca Borrowell Mobeewave Hootsuite UnitedHealth Group Instacart Checkout 51 Unbounce ScribbleLive SnapTravel Square Akira All Companies
Top Cities
Chicago, Illinois Sales Jobs Engineering Jobs Marketing Jobs Product Jobs Design Jobs Customer Support Jobs New York, New York Sales Jobs Engineering Jobs Marketing Jobs Product Jobs Design Jobs Customer Support Jobs Toronto, Ontario Sales Jobs Engineering Jobs Marketing Jobs Product Jobs Design Jobs Customer Support Jobs Vancouver, British Columbia Sales Jobs Engineering Jobs Marketing Jobs Product Jobs Design Jobs Customer Support Jobs Calgary, Alberta Sales Jobs Engineering Jobs Marketing Jobs Product Jobs Design Jobs Customer Support Jobs San Francisco, California Sales Jobs Engineering Jobs Marketing Jobs Product Jobs Design Jobs Customer Support Jobs Montréal, Quebec Sales Jobs Engineering Jobs Marketing Jobs Product Jobs Design Jobs Customer Support Jobs Los Angeles, California Sales Jobs Engineering Jobs Marketing Jobs Product Jobs Design Jobs Customer Support Jobs
Navigation
My Profile Log Out

Customer Service Representative-Inside Sales Representative At Stanley Black & Decker

Location: Mississauga, Ontario

Job Description

Are you motivated and have are a Customer Service Evangelist? Are you looking for an exciting new challenge in a dynamic, innovative and team focused company? If this is you, would love to hear from you! At Stanley Black & Decker, we are looking for an energetic and organized Customer Service Representatives to join our Industrial division based in Mississauga, ON.

KEY RESPONSIBILITIES;
  • Process customer orders over the via phone, by email, and from sales personnel utilizing our internal software systems
  • Execute requests for quotation from customers and prospects, according to the Regional Manager's guidelines
  • Efficiently process customer and inventory orders
  • Provide total customer satisfaction by promptly and efficiently reacting to customer requirements, while working within established company guidelines
  • As part of the Distribution function you will also be involved negotiating freight rates and tariffs, routing traffic, tracing shipments, obtaining proof of delivery, and the filing of freight claims
  • Assist with administration of the regional rental fleet
  • Processing customer returns and requests for credit
  • Maintain timely and accurate communication with customers and internal teams
  • Contact outside vendors for services, price, delivery, and the request of issuance of purchase orders
  • Administer and analyze daily cycle counting of warehouse inventory


REQUIREMENTS;
  • Diploma or Degree in Business Administration or related fields
  • 2-3 years’ experience in a customer service role
  • Excellent verbal communication and interpersonal skills
  • Proficient writing skills and basic math skills are required
  • Proficient in Word, Excel and Power Point software is required.

WHAT STANLEY BLACK & DECKER OFFERS YOU;
  • Personal development and growth opportunities; through internal leadership programs and education assistance
  • Extensive on the job training
  • An above average benefit plan which includes; flexible spending accounts, medical, dental, vision, life insurance, EAP and disability
  • A retirement account plan
  • A competitive compensation plan (salary and performance bonus)
  • An employee stock purchase program
  • A product purchase program


Stanley Black & Decker Canada Corporation is an equal opportunity employer and is committed to equity in employment and foster a barrier free environment. If accommodation is required at any point in the recruitment process, please contact a member of the Recruitment team. Please note that as part of our recruitment process, candidates in the final stages will be required to complete a backcheck process which may include a criminal background, credit and drivers abstract check.