Log In Employers
Software Engineering Intern NLP Research Analyst Account Executive Game Development Intern Finance and Controlling Intern Service Representative Growth Hacker Google Ads SEO Specialist - Remote Position Account Manager Sales Associate Product Manager Growth Hacking Art Market Research Intern Product Designer Manager Data Scientist Data Quality Assurance Analyst - Administrative Full Stack Developer Bilingual Camp Administrator Front-End Engineer JR Sales Account Manager- Automotive or Research Associate B2B Sales Consultant Chief Technological Officer New Vehicle Sales Manager - Acura Front-end Engineer Blockchain Hustler Technical Project Manager Roku Developer Co-Founder Junior Digital Marketer Junior Full Stack Developer Coordinator - 0 to 2 years experience Software Engineer - Intern Human Resources Administrator Surgical Sales Representative - Ontario Front-end Web Developer Machine Learning Developer Marketing and Communications Manager Back End Engineer - Leadership Track Front End Engineer - Leadership Track Full Stack Engineer - Leadership Track Software Engineer - Leadership Track Web Developer - Leadership Track Software Engineer JavaScript Developer - Leadership Track Ruby Developer - Leadership Track Infrastructure Developer - Leadership Back End Developer - Leadership Track All Jobs
51talk ADP AT&T Aecom Aerotek Akira Amazon Flex American Income Life ArtBinder Arthena Bankers Life Barnes and Noble Bloomberg Borrowell Buzzfeed CBRE CGI CareGuide Checkout 51 Chefs Plate Cintas Clickworker Cognizant Collabera Control Risks Creative Circle CyberCoders Desjardins Doordash Drop Eigen Innovations Inc. Epic Systems First Convenience Bank Floor and Decor Gamestop Grata Data Hinge Homestars Houzz IBM Insight Global Instacart Intel Jane Street Jrop Kasisto Kforce Later Leapforce - Appen Leidos Liberty Mutual LiveOps Los Angeles Unified School District Microsoft Mixmax Mulesoft Netflix Nielsen Northrop Grumman Northwestern Mutual Oracle Paddle HR Palantir Paylocity Piedmont Natural Gas PointClickCare Postmates Provincial Health Services Authority - PHSA Raytheon Ready, Set, Food! Reim Entertertainment Rev Reynolds and Reynolds Rgis Riot Games Rover Sell It Down Shopify SnapTravel Square Square Enix Montreal Stryker TD Bank TELUS Taqniaty Taskrabbit Techstars Top Hat Toradex TranscribeMe Trellis Two Sigma Unite Students UnitedHealth Group UniversalGiving UserTesting VIPKID Vanguard Varian Medical Systems Vector Marketing Walgreens Wattpad Wave WeWork Whole Foods Yelp Yodle Zillow Ziprecruiter All Companies
My Profile Log Out

Customer Service Representative-Inside Sales Representative At Stanley Black & Decker


Mississauga, On

Job Description

Are you motivated and have are a Customer Service Evangelist? Are you looking for an exciting new challenge in a dynamic, innovative and team focused company? If this is you, would love to hear from you! At Stanley Black & Decker, we are looking for an energetic and organized Customer Service Representatives to join our Industrial division based in Mississauga, ON.

  • Process customer orders over the via phone, by email, and from sales personnel utilizing our internal software systems
  • Execute requests for quotation from customers and prospects, according to the Regional Manager's guidelines
  • Efficiently process customer and inventory orders
  • Provide total customer satisfaction by promptly and efficiently reacting to customer requirements, while working within established company guidelines
  • As part of the Distribution function you will also be involved negotiating freight rates and tariffs, routing traffic, tracing shipments, obtaining proof of delivery, and the filing of freight claims
  • Assist with administration of the regional rental fleet
  • Processing customer returns and requests for credit
  • Maintain timely and accurate communication with customers and internal teams
  • Contact outside vendors for services, price, delivery, and the request of issuance of purchase orders
  • Administer and analyze daily cycle counting of warehouse inventory

  • Diploma or Degree in Business Administration or related fields
  • 2-3 years’ experience in a customer service role
  • Excellent verbal communication and interpersonal skills
  • Proficient writing skills and basic math skills are required
  • Proficient in Word, Excel and Power Point software is required.

  • Personal development and growth opportunities; through internal leadership programs and education assistance
  • Extensive on the job training
  • An above average benefit plan which includes; flexible spending accounts, medical, dental, vision, life insurance, EAP and disability
  • A retirement account plan
  • A competitive compensation plan (salary and performance bonus)
  • An employee stock purchase program
  • A product purchase program

Stanley Black & Decker Canada Corporation is an equal opportunity employer and is committed to equity in employment and foster a barrier free environment. If accommodation is required at any point in the recruitment process, please contact a member of the Recruitment team. Please note that as part of our recruitment process, candidates in the final stages will be required to complete a backcheck process which may include a criminal background, credit and drivers abstract check.

Get hired at Stanley Black & Decker

You're one short application away from your dream job