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Salesforce Developer At SOTI Inc.

Location: Mississauga, Ontario

Job Description

SOTI is committed to providing its employees with endless possibilities; learning new things, working with the latest technologies and making a difference in the world.

SOTI’s growth and success is a result of commitment to innovation through entrepreneurial culture and leadership. Employees are driven to make an impact, offer a unique value and most importantly, be part of a winning team. You have a great passion for modern technology, and you are driven by your energy to identify and resolve complex problems. You will have strong problem-solving abilities in a fast paced environment, and have an aptitude for learning. You will encourage an open, honest and positive team environment; create a team culture that constructively gives and receives feedback, has fun, and makes SOTI a better place!


  • Support development of the environment including customization of objects, fields, layouts, reports, dashboards, and security
  • Identify improvement opportunities to optimize system processes
  • Work with subject matter experts to design and implement Salesforce functions and processes
  • Respond to maintenance and user support requests, troubleshoot system issues and resolve them in a timely fashion to minimize impact on users
  • Create and maintain training documentation and perform user training
  • Training for new Salesforce users including process requirements
  • Help promote best practices in Salesforce usage
  • Help implement and rollout add-ons and integrations
  • Make users aware of new features
  • Document Salesforce processes and procedures


  • A minimum of 2 years of hands-on proven SalesForce Development experience
  • 3 years of programming experience (ability to create APEX triggers/classes), and experience with Visual Force
  • Experience with tools, such as Data loader and Visual Workflows
  • Excellent oral and written presentation and communication skills
  • Solid understanding of basic sales processes

Nice to Have Skills:

  • Experience with Service Cloud (including CTI, Chat, Communities, etc.)
  • Knowledge and ability to integrate complimentary AppExchange applications an asset
  • SalesForce Developer certifications

If you want to bring your ideas to life, apply at SOTI today.