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Senior Technical Analyst (CA-Endevor Administrator) - Scarborough, ON At Scotiabank

Location: Scarborough, Ontario

Job Description

Requisition ID: 46546

Join the Global Community of Scotiabankers to help customers become better off.

Job Purpose

Infrastructure Automation Services provides enterprise-level application delivery and infrastructure management services for our Global Enterprise, clients. This includes developing/maintaining agile, innovative and cost effective solutions (processes, tooling and technology) to improve Scotiabank’s ability to develop/deliver high-quality software applications at a fast pace without compromising the security and availability of the critical bank systems.

The incumbent provides systems level support for production critical systems, development systems, implementation support and user acceptance environment support on a global basis. The primary focus of this job is technical support of Computer Associate’s Endevor tool. CA-Endevor is a source code management and release management tool for mainframe computers running IBM’s mainframe z/OS. It is part of a family of administration tools by CA Technologies, which is used to maintain software applications and track their versions. This support comprises technical assistance to users, resolution and prevention of problems in a 7x24 production environment, systems capacity planning and recommendation of solutions to overcome resource constraints, systems level software installation and updates. This incumbent is also responsible for establishing and enforcing departmental logical access control guidelines and liaison with other departments for assistance with implementing new projects.

The ideal candidate will have a post-secondary education with focus on Computer science or equivalent work experience in Information Technology as well as experience with the Mainframe (IBM z/OS) Software Tool CA-Endevor. Knowledge of other mainframe software tools (CA-Bundl, CA-View/Deliver, CA-Output Webviewer, Infogix ACR (Automated Controls and Reporting)), would be advantageous.

The incumbent must be a quick learner and a self-starter, possessing excellent oral and written communication skills for the purpose of providing reports to management and effectively communicating with the user community.

Key Accountabilities

  • Resolution and Prevention of Problems
    • Presented with system level and application problems on mission critical systems requiring immediate resolution, thus ensuring systems are operational according to agreed upon service level agreements and that they have a high degree of integrity and reliability. Often, resolution determination requires interaction with service vendors. Considerable effort is placed into determining, developing and delivering procedures to protect production environments from unplanned outages.
  • Provide Technical Assistance to Users
    • Establishes system scope and objectives. Develops practical manual or automated procedures to solve complex problems. Prepares detailed specifications for programs, analyses and revises existing system logic difficulties, oversees all phases of the technical system design and will advise, check and direct systems programs onto the correct technical system design.
  • Systems Administration and New Projects
    • Perform system administration tasks associated with environment of specialization for the development, UAT and production environment as well supporting production code implementation.
    • Provide training on specific environment to Operations, Network and Development Departments as required. New projects could include conducting testing of new software releases to ensure successful implementation with no impact to existing environments.
    • Perform required duties in support of the Bank’s Agile environment. This includes providing technical expertise and guidance in developing detailed requirements, estimating costs and time frames and preparing/approving design documentation as required.
    • Ensure delivery of negotiated product/function while following BNS standards and methodologies. This includes preparing/reviewing deliverables for operational readiness and steady state support.
  • Control Access, Ensure Security and Contingency Planning
    • Plan, implement and test contingency plans for various hardware and software components.
  • System Monitoring and Updates
    • Optimize and enhance the supported processing environments by participating in feasibility studies examining areas of potential opportunities; preparing business cases for the acquisition of new products or processes consistent with the Bank’s objectives, and developing and executing training plans required for implementation.

Functional Competencies

  • The incumbent must be very knowledgeable in the following:
  • Multiple operating platforms (z/OS + Unix Systems Services, AIX, Windows)
  • Vendor Software: CA-ENDEVOR, CA-JCLCHECK and Rocket Software's Git for IBM z/OS.
  • Application control and programming languages (JCL, SAS, REXX, Cobol, Assembler, CLIST)
  • Interactive program development tools (e.g. JAVA, HTML, UNIXSHELL, VB)
  • Utilities and productivity tools (e.g. UCANDU, COMPAREX, IDCAMS, SYNCSORT, Microsoft Office,Service Now, etc.)
  • Database management system(s) (e.g. VSAM, DB2, CICS)
  • Security and environment control systems (ACF)

Education/ Experiences

  • Bachelor's degree in Computer Science or the equivalent work experience
  • Knowledge of ITIL best practices and IT Operations management.
  • Working knowledge of Project Management, Risk Management and Change Management skills.
  • Experience working in an agile, fast moving high tech environment highly preferred
  • General understanding of other computer systems outside area of specialty such as other Operating systems or database software (DB2, IMS)

Location(s): Canada : Ontario : Scarborough

As Canada’s International Bank, we are a leader when it comes to inclusion. We are a diverse and global team, speaking more than 100 languages with backgrounds from more than 120 countries. We value the unique skills and experiences each individual brings to the bank, and are committed to creating and maintaining an inclusive and accessible environment for everyone. Candidates selected for an interview will be contacted directly. If you require accommodation during the recruitment and selection process, please let us know. We will work with you to provide as seamless a recruitment experience as possible.