Banker's Toolbox is seeking a well-organized, customer-centric Implementation Project Manager. This position runs multiple projects at a time, interacting with both internal and external resources to provide the best overall service to our customers. The projects are technical in nature and will require managing project scope, timeline, expectations, as well as leveraging best practices. The ideal candidate is self-motivated, self-directed, and is able to work within a team.
We are an industry leader in the fight against financial crime - providing software solutions and services to help our customers fight the bad guys. This is a great opportunity for a project-oriented individual to join an experienced implementation team in assisting Banker's Toolbox through the next phase of growth.
Do you have what it takes to be a part of this high performing team? If so, read on...
What you'll do...
*Collaborate with Sales, Technical Solutions Engineers, Consulting and Training, Product, and Technical Support Representatives to provide great customer experience
*Create, modify, and distribute project plans, as well as all implementation related documentation
*Collaborate with internal resources to complete an implementation on time and within scope
*Work closely with customers to understand their business and needs
*Master the features and functionality of Banker's Toolbox software
*Coordinate implementation efforts with Third Party Vendors
What you'll need...
*Bachelor's degree and at least 3-5 years experience working in Project Management
*Exceptional experience in customer service with strong verbal and written communication skills
*Outstanding organization and prioritization skills to manage multiple projects, time lines, and urgencies
*Ability to work independently with little to no supervision
*Ability to thrive in a fast-paced, project-oriented environment
*Self-motivation, team-orientation, and adaptability
What you'll get...
*Market competitive total rewards package
*A team that strives for success and lives our core values each and every day
*The chance to have a SIGNIFICANT impact on our growing company