Regular Full Time (35 hours/week)
PCRS is a long-standing, award-winning not-for-profit that serves the most vulnerable people in the Province of B.C. We believe that helping the most marginalized individuals and families will raise the health and well-being of the communities we serve. Our vision is to see everyone thriving in strong, healthy communities, and our mission is to inspire healthy and inclusive communities through leadership and collaboration. We value advocacy, diversity and inclusion, empowerment, service excellence, stewardship, and well-being. We have been recognized for placing a high value on work-life balance. Our Employee Family Assistance Program has a full preventative health program including nutrition awareness, stress reduction, and tools to assist our staff with maintaining a work-life balance. We take care of our people who take care of the people we serve.
The Practice and Program Lead aims to carry out the strategic objectives of PCRS to ensure the provision of effective and efficient services to our participants at Ashnola at the Crossing. The Practice and Program Lead (PPL) will work as part of the leadership team which includes the Director and Operations Lead. The PPL provides leadership and robust mentoring to further the skill development of staff, effective program content design, and the development and initiation of a family inclusion component largely via distance methods. This position maintains broad external contacts and requires a sound understanding of service operations and management, applicable legislation, staff leadership, advocacy, team building, culture sensitivity, and service evaluation. The PPL will support a team of support workers in the provision of a 24/7 staffing model that promotes a trauma-informed and recovery competent environment to ensure participant and staff safety and balance. The PPL will also support the counselling staff in the ongoing development of group sessions, and the integration of all components of the Ashnola therapeutic activities.
- Ensure a trauma-informed environment
- Support the operational direction of the program
- Mentor staff, trainees and volunteers.
- With Leadership team, participate in understanding service budgets
- Demonstrate an understanding of contract parameters and participate in funder reporting requirements to ensure contract obligations, targets and quality assurance are being met
- As part of the Leadership Team, explore and pursue opportunities for partnerships, and develop proposals for service expansion, renewal, and development.
- Understand and apply PCRS’s policies and procedures. Identify, address and resolve issues related to policy, service provision, and facilities where applicable
- Ensure Occupational, Health and Safety requirements are met.
- Work within applicable Act/Regulations and roles of government and funders
- Respond to participant complaints and address concerns through identified complaint procedures
- Provide direction to the entire program ensuring components are evidence-based and relevant for our unique program
- Institute an in-house training program for the development of support workers skills
- Develop and implement a family inclusion component by distance methods
- Participate in continuous program evaluation
Academic and Job Experience Required:
- Bachelor’s or equivalent in a relevant discipline, combined with at least five (5) years’ experience in a senior leadership position or equivalent education and experience within an Addictions and/or Youth focused residential treatment.
- Demonstrated ability to teach de-escalation and self-regulation techniques to clients and support staff
- Demonstrated competence in program development and evaluation
- Excellent time management skills; ability to balance multiple, often conflicting priorities.
- Experience working with the target
- Experience creating and working within a culturally inclusive environment for staff, partners, and participants.
- Strong verbal, interpersonal, presentation, and written communication skills.
- Experience in utilizing effective supports in post-acute withdrawal
- Criminal record check including the vulnerable sector
- Driver’s license class 4, or willing to obtain
- Driver Abstract, use of own vehicle required. Paid mileage.
- Tuberculosis and medical clearance
- Current Standard First Aid certificate, or willing to obtain
- Non-Violent Crisis Intervention training, or similar
- Mindfulness Training
- Familiarity with motivational interviewing
- Solution-focused counselling
- Addictions counselling training and experience
- Mental health: Depression/suicide/co-occurring disorder treatment experience
- Trauma-informed practice
Salary Range: $33.30/hour – $38.16/hour, Plus benefit package (100% employer paid)
Send Cover Letter and Resume to: firstname.lastname@example.org
“PCRS fosters an environment that ensures a sense of belonging, dignity, and respect. We welcome applications from persons with diverse backgrounds and all abilities.”
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