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BMW Business Development Representative At Pacific BMW

Location: Glendale, California

Job Description

Internal Job Title: Business Development & Loyalty Representative
Employment Type: Full-Time with benefits after 60 days
Reports to: Emily Kalemdzhyan, Business Development & Loyalty Manager for Sales
Wages: Hourly + bonuses and incentives based on quality appointments (The sky's the limit)
Sales Department Hours: Monday to Friday 9:00am to 9:00pm, Saturday 9:00am - 7:00pm & Sunday 10:00am - 6:00pm

WHY JOIN PACIFIC BMW:

  • Family-owned & Operated since 1982
  • State of the Art Facility
  • Honest, Inviting, & Innovative Culture
  • Paid Time Off
  • Health Insurance covered at 75% and Complimentary Life Insurance
  • Dental, Vision & Supplemental Insurance Plans at group rates
  • 401K & Matching Employer Contribution
  • Tenured Leadership Team
  • Opportunity for Growth & Development
  • Company Sponsored Events
  • Heart of the Jewel City: Glendale
Qualifications:
  • Experience working in a sales call center environment, preferably in the automotive industry
  • Superior track record of customer satisfaction and problem solving strategies
  • Dynamic and technology-savvy
  • Self-starter and excellent time-management skills
  • Ability to generate sales appointments with high-end clientele
  • Current Driver's License with a clean driving record
  • Able to speak other languages is preferred
Physical Requirements:
  • Surroundings: indoors in air-conditioned areas sitting for long periods of time
  • On a regular basis: Grabbing objects with hands
  • Occasionally: standing, walking, climbing stairs
  • Infrequently: Bending, twisting and/or stooping, kneeling and/or squatting, lifting, reaching and/or lifting overhead, pushing and pulling

Job Specific Duties May Include:
  • Increase customer satisfaction and loyalty through premium customer experiences
  • Place outbound sales calls and campaigns
  • Schedule and confirm appointments for the Sales Department
  • Follow-up internet leads and answer customer inquiries
  • Contact clients with lease expiration and retention
  • Send email and postal mail communications
  • Use "Live chat" capabilities on dealer web sites
  • Exhibit ethical behavior following company guidelines

Disclaimer:
To qualify for employment, the top candidates must submit to a pre-employment investigation that includes a background check, MVR, drug testing and previous employment verification. You can expect further notification of the status of your application within two to three weeks. Due to the high number of applicants we receive, we request that you do not contact HR within this time-frame. We will inform you whether or not you have been selected to interview.

Pacific BMW is an Equal Opportunity Employer with a Drug-Free work environment.