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Business Insights & Strategy Co-Op, Summer 2020 At MLSE

Location: Toronto, Ontario

Job Description

Company Description

Maple Leaf Sports & Entertainment (MLSE) one of the world's premier sports and entertainment companies, owns the Toronto Maple Leafs (NHL), Toronto Raptors (NBA), Toronto FC (MLS), Toronto Argonauts (CFL), Toronto Marlies (AHL), Raptors 905 (NBA D-League), TFC II (USL) and Raptors Uprising Gaming Club, the Toronto Raptors Esports franchise in the NBA 2K League. Its charitable arm, MLSE Foundation, focuses on funding initiatives to support youth through sport and recreational programs. In 2017 MLSE Foundation, with support of community and corporate partners, built MLSE LaunchPad, a 42,000-sq. ft. space dedicated to programming that support its four Pillars: Healthy Body, Healthy Mind, Ready For School and Ready For Work.

MLSE also owns and operates Scotiabank Arena, Canada’s premier sports & entertainment venue hosting more than 200 events each year, as well as two digital channels (Leafs Nation Network and NBA TV Canada), and has a partnership with Live Nation (the biggest concert promoter in the world). MLSE has also invested in and operates five of Toronto's sports facilities – Coca-Cola Coliseum, BMO Field, BMO Training Grounds at Downsview Park, home of Toronto FC's Academy and the First Team's practice facility, the Toronto Raptors’ training facility and the MasterCard Centre for Hockey Excellence, the practice facility for the Maple Leafs and Marlies.

MLSE’s common purpose is to unite and empower employees to deliver extraordinary moments to our fans and each other.


Job Description

As a valuable member of the Business Insights & Strategy Team, you will contribute to research, analysis and business process development related to MLSE’s Fans and customers and provide insights to craft fan experiences.

  • Conduct analysis on data from a variety of data sources and topic areas (including, but not limited to, ticketing, digital & social media, retail, food & beverage) to inform business decision making by leveraging a suite of tools (e.g. Excel, R, Python).
  • Present analysis and insights using Microsoft PowerPoint and/or visualization tools (such as Power BI).
  • Support the design, creation, and analysis of fan surveys in collaboration with other team members.
  • Support the ideation and formulation of short-term and long-term strategic initiatives using a data-driven approach.
  • Support the creation of strategic reports and presentations for audiences which could include Board of Directors, Senior Management, Partners, Employees and Leagues.
  • Facilitate and collaborate with key stakeholders to execute on ad-hoc initiatives and activities.
  • Support the development of KPIs and benchmarks for new strategic initiatives.
  • Research into and reporting on sports & entertainment industry best practices.
  • Work in compliance with provisions of the Occupational Health & Safety Act.
  • Follow all MLSE Health & Safety policies and procedures.
  • Perform other administrative or service functions as required.

Qualifications
  • Currently enrolled in a post-secondary institution with a focus in Business, Analytics, Research, Marketing, Mathematics, Statistics, Economics, or related discipline
  • Proficient with Microsoft Office products including Excel, PowerPoint, and Word
  • Ability to frame business problems and initiate research and analysis tasks in order to provide recommendations and key learnings to business leaders
  • Ability to work independently with a high degree of attention to detail
  • Strong communication, organizational and interpersonal skills
  • Demonstrate the ability to successfully work individually and as part of a team
  • Ability to multitask and meet multiple deadlines
  • Available for regular weekday shifts during normal business hours
  • Previous research and analysis including modeling and analytics are an asset
  • Working knowledge of web/social media/social listening analytics is an asset
  • Programming experience in R, Python, or SQL an asset
  • Visualization experience in Power BI or Tableau an asset
  • Team first, positive, people-oriented, and energetic attitude

Additional Information

Apply by: March 6, 2020.

We thank all applicants for their interest, however, only those selected for an interview will be contacted.

Maple Leaf Sports & Entertainment Partnership will provide reasonable accommodation for qualified individuals with disabilities in the job application process. If you have difficulty using our online application system and you need an accommodation due to a disability, please email accommodations@mlse.com. Please note this email is only for accommodation requests. Resumes sent to this email address will not be considered.