Made by True is a San Francisco based brand of healthy & delicious meat based snacks, including jerky, trail mix, and biltong, a South African delicacy. We are looking for a Retail Sales Representative in our flagship store in San Francisco to provide excellent customer service, drive product sales, and be a good ambassador of the Made by True brand.
You will need to greet walk-in customers, introduce them to our delicious array of snackable meats and treats, and help them find the product they most desire. You will be like the Hogwarts sorting hat, but for jerky. You will also be asked to take payments from customers, perform basic inventory management, and keep the shop organized and clean. Ultimately, you will make sure customers have a positive experience with the brand and desperately want to come back again.
This isn't a particularly hard job, and frankly should be kinda fun. If you're reliable, enthusiastic, communicate well, and have a sense of humor, you'll do just fine.
- Greet and direct walk-in customers in The Carne Diem Shop
- Provide accurate product information and offer recommendations on flavors, pairings, pricing, etc.
- Answer customers' questions about specific products
- Shift responsibilities, including opening and closing the store, staff tasks and duties assigned on a daily basis
- Cross-sell products & other merchandise
- Ensure sample jars are clean and fully stocked, and products are fully displayed
- Process payments by totaling purchases with cash or card via Square POS system
- Package and fulfill e-commerce orders
- Inform customers about discounts and special offers
- Provide customer feedback to the Store Manager
- Stay up-to-date with new products
- Maintain cleanliness and tidiness of store
- Report to management inventory levels, inventory discrepancies, and customer product requests as identified
- Must enjoy meat
- Experience in similar retail sales role
- Understanding of the retail sales process
- Knowledge of inventory stocking procedures
- Basic math skills
- People skills
- Strong communicator, able to connect with people easily
- Flexibility to work various shifts, including weekends
- High school degree
- BSc in Marketing or related field is a plus
- Able to travel to and from San Francisco
Job Type: Part-time
Salary: $15.00 to $18.00 /hour
- Customer Service: 1 year (Preferred)
- retail: 1 year (Preferred)