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Inside Sales Representative- B2B- 16 Months Contract At LG Electronics

Location: Toronto, Ontario

Job Description

Overview

LG Electronics Inc. is looking for a candidate to fill a position in our B2B Division. As a successful candidate, your will primary role will be to carry out such duties as receive, track all B2B orders from sales support outside sales team on major KA orders and processes, manage LG bid desk, sales program management, track and follow up on all orders to ensure processing and delivery terms are met.

Responsibilities

Area of Responsibility
Key Activities/Elements

1. Customer Communication and Follow up


§ Reply to dealer inquiries and emails

§ Follow up on price approvals and address validations

§ Follow up with credit and logistics to expedite orders

§ Cancel older quote orders and follow up with reps if they are still required

§ Account management and sales communication with specific account load


2. Sales Team Support

§ Provide back order reports on orders and ETA

§ Credit note follow-ups, Bids, Samples, Admin process as it relates to transaction


3. Internal Facing

§ Seeing orders through the delivery life cycle

§ Processing samples/ giveaways

§ Participating in weekly concession meeting

§ Participate in weekly 1:1

§ Be the conduit to the business when LG reps are not in the office and need support

§ Provide ETAs for inventory going to customers/ distributors

§ Pipeline management

§ Account level credit management


4. External Facing

§ Be a secondary contact in the absence of LG reps for their customers

§ Customer follow-up on overdue items (sample requests, PO submissions, etc.)

§ Create a tier 1 prospecting list for hunters

§ Create a tier 2 prospecting list

§ Prospect into tier 2 accounts to drive LG awareness


Qualifications

Education level and/or relevant experience(s)

§ Post-Secondary degree an asset or relevant experience


Knowledge and skills (general and technical)

§ High proficiency in Office Suite (Excel, PowerPoint, Access and Word)

§ Proficient in Industry standard ERP systems (SAP, Oracle etc)

§ Excellent level customer communication skills and sales acumen

§ High Level of Efficiency, Multitasking, Organization and detail oriented


Note: This job description is not intended to be all-inclusive. Employee may perform other related duties as negotiated to meet the ongoing needs of the organization.

LG Electronics Canada Inc., is an Equal Opportunity Employer. In accordance with the
Accessibility for Ontarians with Disabilities Act (AODA), and the Ontario Human Rights Code, LG Electronics Canada Inc., will provide accommodations throughout the recruitment, selection and/or assessment process to applicants with disabilities. If selected to participate in the recruitment, selection and/or assessment process, please inform LG’s Human Resources staff of the nature of any accommodation(s) that you may require in respect of any materials or processes used to ensure your equal participation.