New ideas are all around us, but only a few will change the world. That's our focus at JPL. We ask the biggest questions, then search the universe for answers--literally. We build upon ideas that have guided generations, then share our discoveries to inspire generations to come. Your mission--your opportunity--is to seek out the answers that bring us one step closer. If you're driven to discover, create, and inspire something that lasts a lifetime and beyond, you're ready for JPL.
Located in Pasadena, California, JPL has a campus-like environment situated on 177 acres in the foothills of the San Gabriel Mountains and offers a work environment unlike any other: we inspire passion, foster innovation, build collaboration, and reward excellence.
The Human-Centered Design Group designs user interfaces, workflows and processes for the software systems used by mission operations engineers to command NASA spacecraft, and by scientists to understand remote sensing data, and to plan scientific campaigns.
We are seeking a User Interface Designer to perform research and design on JPL software. This person will collaborate with other designers, developers and program leadership on:
Requirements discovery, refinement and validation
Brainstorming solutions to complex problems with cross-functional team members
Designing new graphical user interfaces
Building relationships between the designers, stakeholders and developers
The senior designer will be responsible for:
Creating research plans and identifying the appropriate methodologies to use
Designing research studies, both short and long, to answer key questions
Developing research materials (scripts, low fidelity prototypes, etc)
Conducting research, alone or with help, on existing tools, workflows, behaviors, features and needs analysis.
Identifying unmet user needs and development opportunities
Helping the team prioritize and define the development roadmap
Writing and presenting findings to team
Design, prototyping, validating and refinement of the solutions identified as having merit.
Typically requires a Bachelor's degree in Human-Computer Interaction, Psychology or Computer Science with 1+ years of relevant experience. Education may be substituted with significant industry experience.
Minimum of a 3.0gpa.
Demonstrated understanding of UX research methods for complex systems.
Experience organizing and moderating both individual research sessions and group research.
An understanding of Situation Awareness and Human-Automation Teaming research considerations.
A portfolio of design projects showing a strong human-centered approach and based on research.
Have a strong grasp of research methods and data analysis, both quantitative and qualitative.
Excellent organizational, communication, interpersonal and collaboration skills.
Storyboarding, wireframing, mockup and prototyping skills.
Understanding of Agile Scrum practices and philosophies
Ability to explain human-centered design processes and techniques to non-designers