Tele performance is the world-wide leader in outsourced Omni channel customer experience management, serves companies and administrations around the world through its core services of customer care, technical support, and customer acquisition, as well as through its specialized services including online interpreting solutions, visa application management services, data analysis, and debt collection programs. The Group operates 163,000 computerized workstations, with 223,000 employees across 350 contact centers in 76 countries serving 160 markets. It manages programs in 265 different languages and dialects on behalf of major international companies operating in a wide variety of industries.
In India we have presence in 4 cities, with 1 center in Gurgaon (GGN), 1 in Mohali, 3 in Jaipur (JPR) and 2 in Indore (IDR) making a total of 7 Centers.
You will be carrying out your operations for Tele performance Indore and will be supporting Pan India Hiring requirements.
Please find below the short MOM for the discussion done on 11/03/2018:
Hiring requirements for Indore is on peak.
Tele performance hires for both voice and non-voice accounts which includes technical and non-technical process.
Salary and eligibility of the candidates varies from process to process.
We are looking for candidates who are comfortable to relocate to either Jaipur or Indore as per the eligibility criteria, comfortable with 24x7 working environment along with 6 days working culture and are excellent when it comes to communication.
Profiles received will be checked for freshness and duplicity.
Duplicity check status will be shared within 48 hours (approx.) of receiving the profiles.
If screened candidates once rejected, cannot be hired for next 45 days.
Relocation & Reimbursement & Guest house accommodation act as perks and other incentives for the candidates which are subjected to certain terms and conditions.