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Director of Customer Success At Jasper PIM

Location: Toronto, Ontario

Job Description

Name of Company:

Jasper PIM

Company address:

74 Fraser Ave Suite 200, Toronto, ON M6K 3E1

Title of the Position:

Director of Customer Success

Position Description:

As Director of Customer Success, you will be responsible for the cultivation and growth of a culture of trust and support between Jasper and our customers once they have purchased our Product Information Management (PIM) software. Our customers' success depends on timely and accurate responses to support inquiries, prompt and thorough resolution of issues, access to a support ecosystem including training materials and continuing to find value and return on investments they've made in Jasper.

Job Duties:

Terms of Employment:

Permanent and full-time (40 hours per week)

Language of Work:

English

Benefits Package:

Medical, Dental and Other Benefits

Education required for the position:

Bachelor's Degree or equivalent Experience

Skills required for the position

Location of Work: Toronto, ON

Job Types: Full-time, Permanent

Salary: $110,000.00 to $130,000.00 /year

Experience: