Upscale Japanese Restaurant
Looking for Hospitality Ambassadors for an upscale Japanese Restaurant in the heart of Yorkville.
We are seeking exceptional personalized customer service to our guests, ensuring guests are delighted in the dining experience. Hosts will be required to introduce our restaurant, our style of service, and our cuisine to our guests.
You will be one of the key influencing factors to ensure that guests are charmed by the quality of service offered.
HOST / HOSTESS
- Greet incoming and departing Guests warmly with a genuine smile and eye contact; escort them to assigned dining area; present menus; announce waiter's name
- Use visual cues to seat Guests in either the bar or dining area depending on their preference
- Inform Guest of current promotion and who will be serving them to ensure a smooth hand-off to the service staff
- Answer incoming calls to the restaurant and provide appropriate service
- Manage the flow of Guests into the Dining and Bar areas, provide accurate wait times to incoming Guests if appropriate
- Tend to special Guest needs and requests
- Minimum 2 year experience in upscale & fine dining
- Knowledge in Japanese cuisine and culture an asset
- Previous experience in Food & Beverage/Restaurant operations
- Passion for providing extraordinary service
- The ability to thrive in a fast-paced environment
- Flexibility to work a variety of shifts
- Must be upbeat, outgoing and positive
- Japanese & English speaking is an asset
Job Types: Full-time, Part-time, Permanent
- Upscale Restaurant: 2 years (Preferred)
- Customer Service: 2 years (Preferred)
- Host: 2 years (Preferred)