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Sales Training Manager At James Hardie

Location: Chicago, Illinois

Job Description

SALES TRAINING MANAGER


Position Summary

The Sales Training Manager is responsible for the creation and development of James Hardie’s Sales Training including materials, and best practice. They manage our Sales Trainers and partner with organizational leadership to develop a training strategy that aligns with our business goals. This person will serve as a resource for regional leaders to develop training resources and tools to help regions meet their goals. Strong organizational development and strategy skills are required for success in this role.

Position Responsibilities

  • The Sales Training Manager will manage and support all trainers throughout the Commercial Organization, ensuring that Trainers deliver an experience that results in industry leading performance from our sales force
  • Ensure that regional trainers are developing onboarding plans with RSLs that align with training strategy and provide a consistent onboarding experience for Sales Reps
  • Communicate frequently with Regional leadership to provide resources for performance gaps
  • Create and update training content and materials including but not limited to account management, rep enablement, funnel management, Salesforce adoption
  • Identifies and executes on strategic training initiatives to improve business results. Develops metrics for tracking the success of training programs and adjusts and modifies as needed
  • Leverage project management skills to absorb other continuous improvement projects
  • Visits field locations to ensure the consistent and successful delivery of training programs; may also participate in customer visits as needed
  • Able to develop a training strategy that aligns with Commercial Organization’s strategic goals
  • Partner with Central Talent Management to ensure alignment across training and development objectives across the organization


The position responsibilities outlined above are in no way to be construed as all encompassing. Other duties, responsibilities, and qualifications may be required and/or assigned as necessary.


Position Requirements

Knowledge, Skills & Abilities

  • Strong presence: Well spoken, confident person
  • Strong organizational skills
  • Travel up to 30%
  • Serve as subject matter expert for all Commercial Sales Organization’s initiatives focused highly on account management, rep enablement, funnel management, and Salesforce.com
  • Coaching: Follow the JH coaching model to providing timely guidance and feedback to help others strengthen specific knowledge/skill areas needed to accomplish a task or solve a problem
  • Decision Making: Identifying and understanding issues, problems, and opportunities; comparing data from different sources to draw conclusions; using effective approaches for choosing a course of action or developing appropriate solutions; taking action that is consistent with available facts, constraints, and probable consequences
  • Adaptability: Maintaining effectiveness when experiencing major changes in work tasks or the work environment; adjusting effectively to work within new work structures, processes, requirements, or cultures
  • Communication: Clearly conveying information and ideas through a variety of media to a variety of stakeholders. Able to manage conflict as necessary while maintaining team morale
  • Demonstrates a solid knowledge of Microsoft Word, Excel, and PowerPoint


Education/Experience (required)

  • Bachelor’s degree required Graduate degree in Organizational Development or related field preferred
  • 5 years of sales management experience
  • 3 Years in Training and Development role or related field
  • Experience with Sales Force program preffered


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