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Outside Sales/Customer Service Specialist At IFMA Toronto Chapter

Location: Toronto, Ontario

Job Description

Job Description

Facility Coordinator
Facility Plus – Complete Facility Services – Just Ask Us!

City – Toronto, Downtown
Industry – Facility Services
Opportunity – Outside Full-time Sales/Customer Service Specialist

Career Opportunity

Facility Plus is Canada’s coast to coast, one-stop complete facility cleaning, maintenance, service and repair organization. Since 1987, we have been delivering the highest quality of facility services for commercial facilities ranging from small businesses to leading corporations and retailers with locations across Canada. Our Just Ask Us! motto is trusted by over 1,500 customers with their facility needs such as painting, plumbing, electrical, handyman, janitorial, carpet and specialty cleaning, plus 24 hour emergency services and more.

We are looking for a self-motivated, entrepreneurial minded individual to join our team for the long term as a Facility Coordinator. This is an outside, full-time sales and customer service role within our dynamic team. The primary responsibility in this role is to nurture and grow an account base as well as build relationships with our technicians across Canada. As a Facility Coordinator you will wear several hats and act as a hunter, negotiator, project and account manager, problem solver, relationship builder, and so much more.

Facility Plus doesn’t just offer jobs, we offer exciting and rewarding careers. We hire the best; people that can truly make a difference to our team, our clients and our communities. Join our team as a Facility Coordinator and discover the countless possibilities for your professional and personal growth!

Requirements & Qualifications

  • Minimum of five (5) years of sales/customer service experience;
  • College/university degree preferred;
  • Knowledge of the facility services industry is an asset;
  • Convenient access to the downtown Toronto marketplace is required;
  • Fluency in English. Second or third language is an asset;
  • Must be flexible, nimble, and willing to travel as necessary.

What We Look For

  • Proactive, self-starter with an entrepreneurial spirit.
  • Highly collaborative, passionate, and dedicated to learning.
  • Takes initiative, ownership and accountability of projects.
  • Looking to develop new skills and never stop learning.
  • Problem solver with attention to detail.
  • Strong team player with a ‘’can-do’’ attitude and passion for excellence.
  • Exceptional at building relationships.
  • Strong organizational, planning, time-management, and prioritization skills.

The Opportunity

Daily Activities
  • Develop your targeted marketplace in Downtown Toronto.
  • Educate customers on our unique business model.
  • Add and update customer info in our CRM.
  • Efficient turn around on queries and quotes.
  • Assign tasks to team members and technicians across Canada.
  • Personal follow up on all services to ensure completion of tasks by technicians and also to ensure customer satisfaction.

Ongoing Support
Our mentorship program gives you a chance to learn from our experienced team members. Your mentor(s) will guide you every step of the way while you develop relationships across the organization and throughout your client base. We will provide you with the tools you need to succeed, including an administrative assistant, and ensure you are supported from day one. Your success is our success.

Remuneration and Benefits
  • An incentive-based, competitive remuneration package.
  • Vehicle allowance, a 407 transponder, an expense account, a phone and laptop, clothing allowance, benefits package, and more.

Equal Employment Opportunity

Facility Plus is an equal opportunity employer and as such, we do not discriminate on the basis of race, colour, religion, sex, sexual orientation, gender identity, national origin, age, disability, or any other characteristic protected by applicable laws.

Application Information

If you are interested in joining our dynamic team please send your resume to careers@facilityplus.com. We thank all candidates for their interest; however only those selected for an interview will be contacted.