Customer Service Representatives are enthusiastic and bright team members who articulate and sell the ‘out of this world’ feeling of indoor skydiving in an upbeat and confident way. CSRs have strong communication skills and exceptional customer service attitude and are the first point-of-contact for most iFLY customers.
- Greeting customers with a positive and friendly attitude, getting them excited about the experience, and assisting them with their reservation in a timely and effective manner
- Attracting potential customers by answering product and service questions, suggesting information about our other services, and clarifying the concept of our unique product
- Maintaining a professional demeanor and speaking with articulation dur