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Customer Experience Specialist At IFGfit

Location: Los Angeles, California

Job Description

WHO ARE WE?

IFGfit is an apparel technology company reshaping fashion and science to improve posture restoration, physical wellness and mental energy.
Our mission is to improve your posture, body recovery, quality of life, and performance
through our stylish, U.S.A. made, FDA-registered garments. PPR(r) instantly improves the wearer's posture, mobility and breathing, while their bodies are gently placed into alignment, reducing tension from the head and neck, without compression.

WHAT WE'RE LOOKING FOR.

IFGfit is seeking an experienced Customer Experience Specialist. The Customer
Experience Specialist will be responsible for handling customer communication as the voice of the brand delivering fulfilling experiences and lasting customer relationships through phone calls, social media, live chat and email. Most importantly, the Customer Experience Specialist will provide a memorable, educational and thoughtful experience for our customers while displaying a high knowledge of our products and company. Other responsibilities such as making sure our inventory is maintained in an orderly fashion and helping out with shipments may be assigned as necessary. We are looking for a valued team member who is smart, organized, thinks fast on their feet and is personable with people.

WHAT WE OFFER.

We lie at an exciting intersection -- healthcare, wellness, sports and apparel, offering you
the creative freedom to stretch your cross-industry limits. We are a fast growing start up
with intelligent people who are solving real issues and dedicated to improving people's lives. You'll have a large responsibility here with access to management input. You will learn from internal/external experts to grow and develop skill set.

Responsibilities

timely manner

media and email

such as operations and marketing in order to constantly improve the customer
experience

systems as well as curiosity and awareness of new initiatives and trends within
the industry

Requirements

interaction

and improving their wellness

tenacious

Job Types: Full-time, Part-time, Contract

Salary: $13.00 to $15.00 /hour

Experience:

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