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Program Manager, Communications At IFF CDFI

Location: Chicago, Illinois

Job Description

The Organization

IFF is a mission-driven lender, real estate consultant, and developer that helps communities thrive by creating opportunities for low-income communities and people with disabilities. Key to our success has been a deep sense of purpose, a broad perspective, and a relentless focus on achieving positive results. Social return can coincide with financial return.

Across the Midwest, we help clients from every sector, including human service agencies, health centers, schools, housing developers, and grocery stores. Our staff of approximately 100 professionals works from our Chicago headquarters, and we also serve the Midwest from six regional offices: Indianapolis, IN; Detroit, MI; Kansas City, MO; St. Louis, MO; Columbus, OH; and Milwaukee, WI.

Basic Job Function

The Program Communications Manager is a "communications generalist" position that requires a broad skillset in writing, design, strategy, and project management. The ideal candidate is an experienced communications professional with top-notch writing and story-telling skills; the ability to communicate complex concepts concisely and with an asset-based lens; a commitment to and talent for solving problems collaboratively; strong project management skills; adept technological know-how; and an eye for graphic design.

Major Duties and Responsibilities:

This is a new position at IFF that will create and manage communications deliverables and budgets for IFF's emerging programmatic efforts, including:

Special Programs. IFF receives grant funding for special programs that often require specialized communications. For example, our Learning Spaces program focuses on early childhood education efforts in the City of Detroit - a specific sector in a specific city, with specific programmatic deliverables and communications needs. The Program Communications Manager would engage with that specific IFF team, which often includes both internal and external stakeholders, to craft and then deliver on a communications strategy, messaging, and tactics. This may sometimes include management of consultants who add to our team's capacity.

Vital Services. IFF's Social Impact Accelerator includes a team focused on what we call "vital services," each of which are at a different stage in their evolution - early childhood education (established), K-12 education (established in some markets), and universal access (emerging). Each area engages in thought leadership to spread knowledge and awareness to all of IFF's departments internally as well as to external stakeholders. This effort requires partnership with a communications professional to craft a strategy in line with the vital service's goals.

Research. IFF's Social Impact Accelerator also includes a research and evaluation team, which provides data and analysis to help nonprofits, foundations, and government agencies make better decisions about resource allocation and real estate investment. These studies have traditionally been published as long-form print booklets, but the team is increasingly exploring alternative products that are better in line with their client's goals and audiences. The team requires partnership with a communications professional to craft a strategy in line with the client's goals as well as IFF's values.

Other duties. Perform other duties as assigned in support of IFF's communications.

Performance Measures:

Position Qualifications:

Education: Bachelor's degree in communications, journalism, English, or related field; or equivalent combination of education and/or experience required.

Experience: Minimum of 5-7 years as a communications generalist. Experience in and knowledge of nonprofit sector, community development, finance or real estate development is strongly preferred.

Special Knowledge and Skills: Strong experience in content management systems such as or similar to WordPress and MailChimp; strong Microsoft Office skills; and some experience in Adobe Creative Suite, specifically InDesign and PhotoShop.

Unusual Requirements: Occasional travel throughout the assigned region. Possible evening and weekend work may be necessary. Able to lift 20 pounds and stand for extended period.

IFF values equity, diversity, and inclusion as part of its mission to strengthen nonprofits and the communities they serve. IFF is an equal opportunity employer.

Job Type: Full-time

Experience: