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Software Developer At IFDS Group

Location: Toronto, Ontario

Job Description

Software Developer (ServiceNow):

  • Designing scalable and creative solutions for different areas within the company (Human Resources, Development, Computer Network Services, Business Operations, Project Management Office, Client Services, Application Support)
  • Supporting different modules within the platform including Change Requests, Defects, Incidents, Problems, and Requests, Human Resources
  • Integrate the ServiceNow platform with other tools used within the organization, along with supporting existing integrations e.g. Atlasian, SQL Server
  • Follow the agile development model to deliver monthly releases
  • Maintain and build relationship with ServiceNow to organize meetings and demos on new and existing products on the platform
  • Be the Subject Matter Expert (SME) for ServiceNow within the organization
  • Working closely with other team members to guide and direct them.



Required Skills:

  • Majoring in Computer Science, Computer Engineering, Information Systems or equivalent

  • Experience with working or developing in any one of the following programming languages: AJAX, JavaScript, Java, HTML, CSS

  • Supporting the administration, configuration, and development of the ServiceNow tool

  • Web Services Integration (SOAP,REST, XML and JSON)
  • Experience using the Agile/Scrum methodology
  • Experience in the System Development Life Cycle (SDLC) processes including customer requirement analysis and system design
  • Knowledge on ITSM practices

  • Excellent communication and documentation skills


Preferred Skills


  • Dev Ops experience preferred

  • Databases: MSSQL

  • Web Servers: Apache Tomcat, IIS


IFDS Canada encourages applications from all qualified individuals. Applicants with disabilities may notify us of any accommodations needed to support your participation in the recruitment process. We wish to thank all applicants for their interest and effort in applying. Please be aware that only candidates selected for interviews will be contacted for this position.