Title: Regional Sales Manager
Business Unit: Knight
2880 Argentia Rd, Unit 6
Mississauga, Ontario, L5N 7X8
Knight, LLC is looking for a talented, dynamic, accomplished Regional Sales Manager (RSM), responsible for developing and maintaining strong customer relationships with OEM accounts. Develop and execute sales strategies to achieve plan targets, analyze industry, and account trends as well as identify new product and market opportunities, establish and manage metrics to meet customer expectations, and manage operational excellence interface to leverage our expertise in strengthening account relationships.
Sales Growth: Execute the vision and strategy for growing sales and expanding product offerings in a geographic market. Analyze industry and account trends. Achieve goals within expense budget for region and/or accounts
Market Development: Work closely with the Knight development teams to achieve and sustain adjacent market growth.
Channel Development: Develop and execute the optimum sales channel for Knight product promotion, value, and distribution geographically for all product categories.
Product Positioning: Recommend and implement approved price and promotion strategy as required to establish and maintain market position.
Customer Management: Maintain and ensure high-level OEM customer contact and facilitate and promote customer satisfaction. Provides customer feedback and needs to the organization to assist in the planning process.
Forecasting: Develop and anticipate sales volumes to ensure profit generation, manufacturing level loading to ensure on-time delivery to the customer.
Process Improvement: Lead/participate in process improvement projects to enhance sales growth and corporate growth initiatives.
Key Accounts Manager: Personal management of all key and accounts in the geographic area.
Customer Training - Support customers with hands on guidance, site visits, demonstrations and troubleshooting activity. Provide product training and promotion seminars to assigned OEM accounts and customers as required or directed
Product Development: Identify and communicate customer requirements for new products as required to achieve corporate market share goals within a specific market through the tollgate process.
Technology Development: Participate in the identification of potential new emerging technology and product enhancements to the current sales portfolio. Participate in any local trade organizations that will help grow the business in the territory. Extensive travel to trade shows, existing customers’ and prospective customer’s business locations, as well as IDEX business units.
Perform other responsibilities required or as assigned.
BS/BA degree in marketing, communications or engineering.
5+ years’ experience in technical sales into manufacturing environment or equivalent combination of education and experience.
Experience with large chemical pumping/dosing systems.
Experience in food, beverage or dairy processing, healthcare industries.
Sound electro-mechanical skill set (use of a volt meter, hand tools, pc’s, etc.).
Understanding of pneumatic and electric chemical pumping systems.
Strong leadership skills with the ability to interact with people at all levels.
Excellent verbal and written communication skills combined with strong attention to detail and the ability to make logical decisions.
Accomplished negotiation and key account management skills.
Leads or participates in several projects and initiatives simultaneously.
Highly proficient Microsoft Office products.
Computer skills including CRM programs such as salesforce.com or Microsoft dynamics.
Must possess high-energy and drive to succeed. Demonstrated sense of urgency.
Must be proficient in forecasting. Must understand margin analysis and financial statements.
Must be able to use creativity to solving customer problems.
Write reports, business correspondence, training material and standard operating procedures.
Ability to effectively present information and respond to questions from groups of managers, clients, customers, and the general public
Works closely with other unit sales management, other IDEX business units, customer support, applications and product engineering, information systems, and finance.
Willingness to travel, including 60% overnight stay and possess a valid driver’s license and US Passport. Able to travel via automobile, airplane, train, or bus. Travel may include multiple week trips at a time visiting multiple cities. Maintain composure and professional approach when dealing with public.
IDEX is an equal opportunity employer Minorities/Females/Protected Veterans/Disabled