Who are we:
ICY DOCK USA is a computer storage accessory manufacturer. In ICY DOCK, we house a team of product designers, researcher and development team and have our own manufacturing facilities. With 22 years of leading technology in the data storage filed, we are constantly finding new opportunities and expanding. There has been a drastic growth in our company in the last few years and we are expecting to double our sales revenue in the next couple of years.
More information can be found on our website: www.icydock.com
- Understand and familiar with computer data storage industry.
- Provide technical support/solution towards phone calls/e-mails.
- Provide general administrative support, including formatting reports, producing and updating tracking spreadsheets, completing orders etc.
- Be able to distinguish and relay critical product information and user experience to engineering department.
- Assist in public relation be able to generate original and well written computer product related articles such as e-Marketing/email campaigns, review request and templates for but not limited to reviewers, and customers.
- Provide assists in brainstorm marketing material/ contact suppliers for marketing materials
- Stay current in the logistics space through research and industry specific articles
- Be accountable; consistently hit your deadlines
- Associate degree and up
- Strong written and verbal communication skills
- Has extensive knowledge in Computer technology
- 1-2 years of technical support working experience is preferred
- Having mechanical engineering and/or computer science major is preferred
Perks and Benefits:
- 100% competitive wage
- Casual dressing
- Flexible work hours
- Dog Friendly working environment
Job Type: Part-time
Salary: $11.00 to $14.00 /hour