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Restaurant General Manager- ICONINK At ICONINK

Location: Toronto, Ontario

Job Description

Position: Restaurant General Manager
Type: Full Time
Location: TBD

Website: www.iconink.com

Instagram: @liveiconink

ICONINK currently hiring for a Restaurant General Manager!

ICONINK is a full service international hospitality and lifestyle brand. We take inspiration from global cuisine and culture, merging dynamic dining and design with insight and ingenuity. Our venues are located in Toronto, Miami, and Dubai, and includes Byblos (Toronto Downtown, Toronto Uptown, Miami), Patria, Estia, The Storys Building, Batch, The Fortunate Fox, Weslodge (Toronto and Dubai), Figo, Kost, Akira Back, Mister C Bar, French Made, Miller Bay and Fox Bay.

Key Duties and Responsibilities:

Financial Management
-Set budgets with the CEO and Senior Management, and ensure they are continually reviewed and achieved
-Regularly conduct P&L reviews to analyze financial metrics
-Prepare reports on a daily, weekly and monthly basis, clearly denoting labour and COGS
-Achieve operational objectives by preparing and completing action plans, implementing productivity, quality and standards of service
-Ensure war reports and cash outs are prepared accurately
-Maintain a petty cash with receipts for all purchases and ensure submission to --Accounting in a timely fashion

Personnel Management
-Prepare payroll, gratuity distribution, and maintain accurate employee records
-Train, coach, develop and discipline all front of house employees through ongoing feedback and the establishment of performance expectations
-Create an engaging and energetic environment where all associates work as a highly functioning team

Shift Execution
-Perform opening, mid and closing shift duties
-Manage daily operations including cleanliness, organization, revenue opportunities and staffing
-Manage staff, deliver daily briefings, providing them with feedback, maintain a high level of employee morale

Guest Relations Management
-Manage guest relations and guest recovery
-Provide exceptional guest service, thereby setting the standard for all employees
-Monitor staff performance and hold staff accountable for their performance, ensuring guest's experiences meet the highest standards

Operational Execution
-Manage labour and all costs to budget
-Plan and coordinate menus with the Executive Chef, Executive Sous Chef and Chef de Cuisine
-Review staffing levels and overall front and back of house schedules to ensure labour forecasts are met

Requirements:
Education & Experience
-5+ years' experience as the General Manager

-Experience in an upscale restaurant an asset
-Post-secondary degree or diploma in Business/Hospitality Management/Food and Beverage Management and/or equivalent an asset
-Sommelier accreditation or wine education an asset

Knowledge, Skills, and Abilities Required
-Demonstrated knowledge of financial and operational management
-Exceptional guest service orientation
-Must possess a strong attention to detail
-Ability to effectively prioritize and execute tasks with an appropriate sense of urgency in a fast paced environment
-Must possess strong leadership skills, with demonstrated ability to build relationships and manage staff at all levels
-Ability to motivate and manage staff and work effectively in a management team
-Exceptional interpersonal skills

Why work for us?
-Competitive Wages & Group Benefits (Medical Insurance, Dental Insurance , -Paramedical Services Insurance, Life Insurance)
-Discounts at our restaurants
-Corporate Goodlife Fitness rates
-Awesome Perks
-A great Team and Work Culture
-Training and Development, Growth

ICONINK recognizes its obligations under the Accessibility for Ontarians with Disabilities Act, 2005, and, upon request, will provide accommodation in the recruitment processes to the point of undue hardship.

Job Type: Full-time

Experience:

Location: