Who we are
Icon Agency is a professional sales company contracted to represent quality manufacturers of plumbing products. Building on an established reputation of success in Western Canada since 2008, Icon Agency will continue to deliver exceptional service into the Architectural, Design, Engineering, Mechanical Contracting, and Plumbing & Heating Wholesale segments of the plumbing industry in Alberta.
About the Opportunity
Launching spring 2019, Icon Agency is seeking an Inside Sales Rep for the Alberta region based in Calgary. This position is a critical point of contact with many of our key customers daily. The successful applicant will spend the majority of his/her time effectively servicing all inbound email and phone inquiries related to; product selection, pricing and quick quotations from net sheets, stock check and lead times, counter pick ups and all other account serving tasks.
- managing inbound email and phone call product inquiries
- all aspects of the ordering process including, pricing skus from established nets, inventory check and lead time estimates, sending confirmations
- when necessary liasing effectively with manufacturers to gain information related to customer inquiries
- building strong rapport with key accounts through delivery of "white glove service" level
- supporting outside sales through effective communication of any key opportunities, and by delivering informational support to the team members related to inventory and pricing over the phone and via email.
- minimum 3 years in similar position, preference will be to those with wholesale plumbing distribution or rep experience, or plumbing experience directly.
- strong computer skills are essential to the successful candidate, navigating ERP system Axapta or similar an asset. Efficiency with Google Mail and Apps is necessary.
- ability to communicate professionally in all medium
- ability to organize and prioritize tasks by value
- mechanical aptitude is a plus
- an entrepreneurial spirit
- reliable, and punctual are also absolutely required
- willing to work and learn as part of a team, participate in training as well as seek out opportunities for learning independently.
Icon Agency promotes high performers internally, the right candidate will always be given opportunities for advancement.
Job Type: Full-time
Salary: $50,000.00 /year