The Watson Financial Crimes Technical Seller is responsible for the Counter Fraud, Payments Fraud and Anti Money Laundering/Know Your Customer software solutions in the Watson Financial Services portfolio.
Technical Sellers are technical consultants to clients, IBM sales teams and/or IBM Business Partners. They understand the client's business requirements, technical requirements and/or competitive landscape. They provide technical sales support which may include: collaborating with IBM sales teams to define, design, and detail the technical aspects and feasibility of proposed solutions; delivering Proof of Concept; developing and delivering technical education; supporting critical situations; designing solutions; and answering technical questions. When engaged for a specific opportunity or project, they are responsible for the technical accuracy of the proposed solution.
In this role, you will be a solutions consultant - analyzing customer situations and requirements and developing high quality Financial Crimes specific solutions, which are tailored to the client’s business and technical needs in a way that is valued by the customer and superior to the competition. It is essential that you are able to apply in-depth understanding of best practices, key concepts, products, offerings and services within the Financial Crimes specialty and utilize knowledge and experience about technology, industry and business.
You will be expected to propose, demonstrate and support sales of enterprise-level solutions consisting of software, methodology, and services to C-level executives in major corporations in your country.
Required Technical and Professional Expertise
Providing all necessary support to sales team to assure meeting quarterly and annual sales revenue quotas
- Consulting customers on their Financial Crimes strategies and initiatives
Discovering customer requirements
Presenting and demonstrating technical solutions
Proposing competitive differentiators
Handling objections and response to RFP/RFI
Delivering Proof of Concepts with installation of software and building of sample application solutions
- Managing post-sales relationships
Working with IT Architects, sellers, business partners, and units of IBM as needed to create an effective solution for the client
- Providing technical sales leadership to key accounts to promote IBM Financial Crimes software usage and development of new opportunities
- Collaborating with business partners to develop their skills and solutions
- Other responsibilities include coordination of activities with internal and external service partners, presentations on marketing and enablement events, leading local Financial Crimes community, writing technical papers, brochures and articles, etc.
Preferred Tech and Prof Experience
- At least 3-5 years experience in Technical Sales Consultancy
At least 2-4 years experience in Financial Crimes (Fraud/AML/KYC) competitive solutions
- 3-5 years experience working the Financial Services Sector
Ability to articulate and compare alternative solution approaches
Ability to demonstrate creative problem solving and independently generate solutions using analytical skills and business knowledge
- Good understanding of how Case Management solutions work
Programming knowledge and experience. Java is an advantage
Working knowledge of SQL
Experience using SPSS, SAS, Python, or R
IBM is committed to creating a diverse environment and is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status. IBM is also committed to compliance with all fair employment practices regarding citizenship and immigration status.