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UX Research Intern At IBM

Location: Emeryville, California

Job Description

Introduction
Thomas J. Watson said it best: “Good design is good business.” Visualization is critical to discovering data-driven insights and effectively communicating that knowledge to others. Designers at IBM work to create experiences that work together, work the same, and work for our clients. Does the thought of creating the platform at the heart of solutions like Watson, Blockchain, IoT, and Security excite you? If so, read on!

Your Role and Responsibilities
IBM’s Hybrid Cloud division is looking for a User Research Intern for our Emeryville, California location. This intern role will work with our Aspera team and will have the following responsibilities:
  • Plan and conduct user research including: usability studies, interviews, competitive evaluations, surveys, expert heuristic evaluations, card sorts, tree tests, task analyses, etc.
  • Prepare data collection materials (e.g., discussion guides), synthesize user research findings, create presentations, personas, task flows, and general documentation of research techniques and processes.
  • Work collaboratively with other designers to define and improve the user experience for IBM Hybrid Cloud products.
  • The ideal candidate will be passionate about cloud computing and cognitive.
This internship provides a chance to join a well established group of 20+ researchers in a mature design organization that can accelerate growth of the candidate.


Required Professional and Technical Expertise
  • Demonstrated success turning generative and evaluative research insights into design recommendations that align with core business goals
  • Experience conducting research throughout the entire product development lifecycle
  • Experience working with enterprise software (agile/continuous delivery desired)
  • Experience managing projects involving crossfunctional teams
  • Must be able to create a dendrogram on an etchasketch with their eyes closed
  • 6 months to 2 years of relevant experience with above skills
  • Completed BS degree working toward MS degree



Preferred Professional and Technical Expertise
Working toward Human Factors Engineering MS or PhD


About Business Unit
Digitization is accelerating the ongoing evolution of business, and clouds - public, private, and hybrid - enable companies to extend their existing infrastructure and integrate across systems. IBM Cloud provides the security, control, and visibility that our clients have come to expect. We are working to provide the right tools and environment to combine all of our client’s data, no matter where it resides, to respond to changing market dynamics.

Your Life @ IBM
What matters to you when you’re looking for your next career challenge?

Maybe you want to get involved in work that really changes the world. What about somewhere with incredible and diverse career and development opportunities – where you can truly discover your passion? Are you looking for a culture of openness, collaboration and trust – where everyone has a voice? What about all of these? If so, then IBM could be your next career challenge. Join us, not to do something better, but to attempt things you never thought possible.

Impact. Inclusion. Infinite Experiences. Do your best work ever.

About IBM
IBM’s greatest invention is the IBMer. We believe that progress is made through progressive thinking, progressive leadership, progressive policy and progressive action. IBMers believe that the application of intelligence, reason and science can improve business, society and the human condition. Restlessly reinventing since 1911, we are the largest technology and consulting employer in the world, with more than 380,000 IBMers serving clients in 170 countries.

Location Statement
We consider qualified applicants with criminal histories, consistent with applicable law.

Being You @ IBM
IBM is committed to creating a diverse environment and is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status. IBM is also committed to compliance with all fair employment practices regarding citizenship and immigration status.