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UX Research Intern - Summer 2019 At Hulu

Location: Santa Monica, California

Job Description

Hulu is a premium streaming TV destination that seeks to captivate and connect viewers with the stories they love. We create amazing experiences that celebrate the best of entertainment and technology. We’re looking for great people who are passionate about redefining TV through innovation, unconventional thinking and embracing fun. It’s a mission that takes some serious smart, intense curiosity and determination to be the best. Come be part of the team that’s powering play.


SUMMARY

Hulu’s User Experience (UX) Research team is seeking a UX Research Intern who will be an exceptional addition to our research team. As a Researcher at Hulu, you will be working with the team that is redefining TV through our best-in-class video streaming experience, which millions of customers use to access world-class premium video content. The UX Research team is a small group of researchers who strategically learn about how people experience Hulu. We share our research insights in a way that feels everyone inspired, to design the best experience for our users. We’re looking to add an intern who will tackle complex research requests and transform them into intuitive, accessible and easy-to-digest results for our internal teams. Above all, we (and our intern) will create meaningful relationships that bring our customers closer to their favorite content. This role involves a wide range of responsibilities, and our intern’s primary duties are to help support product, product design and marketing at various stages of the research process using a variety of methods. Furthermore, you will have the opportunity to do research for a multitude of platforms: web, mobile (iOS and Android), and even living room devices like Apple TV, Roku, Xbox and PlayStation. The right person for this internship is not only someone with a highly collaborative personality who takes initiative and is passionate about the intersection of technology and television.


WHAT YOU’LL DO

  • Concepting projects and active participation in critiques.
  • Rapidly produce research to support needed internal learnings and projects
  • Ship product alongside product managers, engineers, and other designers.
  • Build various visual and prototyping libraries for the team to integrate into their daily work flows.


WHAT TO BRING

  • Must currently be pursuing an undergraduate degree in Design, HCI or related field.
  • A people-focused design mentality. Even though you have incredible chops, you are constantly looking to hone your research through user feedback.
  • High standards and a great attitude.
  • Research Portfolio
  • Understanding of a variety of methods (survey, ethnography, usability testing, etc.)


NICE-TO-HAVES

  • Statically Analysis Understanding and Application