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Community Manager At Hines

Location: Calgary, Alberta

Job Description

Overview:
When you join Hines, you will work alongside innovative leaders who set the standards responsible for our reputation as an industry leader today, and you’ll be a part of shaping our future in the years to come.
Responsibilities:
As the Community Manager with Hines, you will be responsible for building a strong sense of community with the tenants in the property through face-to-face and online interaction. You will develop, implement and oversee property-wide engagement initiatives within the tenant community, which include tenant events, lobby events, and overall tenant communications. You will also be responsible for overseeing the property’s social media initiatives and curating content for all online channels. Positioned at a high-visibility location in the building lobby, the Community Manager role will be relied on to support Hines’s vision of providing market-leading tenant engagement services to all of our tenants. Responsibilities include, but are not limited to:

  • Personally greeting and engaging tenants in the building lobby on a daily basis, welcoming them, getting to know them and creating a strong sense of community
  • Planning, creating and implementing a variety of tenant events, from summer socials and ice-cream days to special holiday events and appropriate activities
  • Liaising with our concierge-services partner to coordinate party-planning, errand-running, reservation booking and other “whatever, wherever, whenever” requests
  • Creating, editing, and designing print and digital marketing materials for building events and announcements, including flyers, e-mails, signage, newsletters, and other marketing collateral.
  • Curating and publishing content to the property’s website, social media feeds, and building newsletter
  • Coordinating with outside suppliers to organize and execute Tenant Talks (e.g. yoga classes, financial planning sessions, flower arranging classes, fitness seminars, etc.) at various locations throughout the property
  • Providing administrative duties as needed, such as processing tenant requests, expense and budget tracking, invoice coding, and managing building suppliers as needed
Qualifications:
Minimum Requirements include:

  • Bachelor's degree in Marketing, Advertising and/or Communications from an accredited institution
  • Three or more years' experience and previous success in a corporate concierge or customer service role, preferably in the commercial property management industry
  • Experience in Marketing, Social Media and Event Planning
  • Proficiency in social media platforms, including but not limited to, Facebook, Instagram, LinkedIn and Twitter
  • Excellent written and verbal communication skills
  • Highly motivated self-starter, "can-do" attitude, high sense of urgency
  • Able to multi-task and work well under pressure

Closing:
Hines is a privately owned global real estate investment firm founded in 1957 with a presence in 219 cities in 23 countries. Hines has approximately $124.3 billion of assets under management, including $63.8 billion for which Hines provides fiduciary investment management services, and $60.5 billion for which Hines provides third-party property-level services. The firm has 148 developments currently underway around the world. Historically, Hines has developed, redeveloped or acquired 1,362 properties, totaling over 449 million square feet. The firm’s current property and asset management portfolio includes 514 properties, representing over 222 million square feet. With extensive experience in investments across the risk spectrum and all property types, and a pioneering commitment to sustainability, Hines is one of the largest and most-respected real estate organizations in the world. Visit www.hines.com for more information.

We are an equal opportunity employer and support workforce diversity.

No calls or emails from third parties at this time please.