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Content Developer/LMS At Fleet Complete

Location: Toronto, Ontario

Job Description

COMPANY OVERVIEW:
As one of the fastest growing IoT (Internet of Things) companies in North America, Fleet Complete has won numerous awards since its inception in 2000 thanks to its relentless commitment to Innovation, Quality, Customer Focus, Productivity, People and Community.

We are proud to be named one of Greater Toronto's Top Employers for 2018 and one of Canada's Best Employers for Recent Graduates. We were also recently recognized as one of Canada's Top Small and Medium Employers for 2018. See more:

http://content.eluta.ca/top-employer-fleet-complete

MAIN BUSINESS OBJECTIVES:
The Content Developer will play a critical role as the bridge with Product Development and service experience to design of our Learning Management System (LMS) through the Pulse Engagement platform, and our training materials and programs. The successful candidate will be required to have a deep understanding of our product portfolio and various learning audiences to manage the operations and delivery of learning content (internal and external facing). The ideal candidate should be trained in instructional methodology and have experience working with Product Managers, LMS Vendor and Internal Operations teams. The role will be required to manage all projects related to new product releases and improvements, gather all the necessary information to design, develop and manage training courses, content and learning curriculums for our learners. You will be critical to the success of the customer experience, training strategy and management of the LMS within the organization through your work with all stakeholders.

As an Content Developer/LMS, you will be responsible for the oversight of the LMS as well as the support, implementation, delivery and maintenance of learning content, assets, and other resources. You will be instrumental in gathering requirements for programs and assisting in the coordination and implementation of the new content for customers and internal stakeholders. This role will oversee the daily functionality of the system and its integrated tools and software, including responding to and resolving support requests from internal and external users. Also, you will be responsible to maintain and foster LMS vendor relationship to enable effective content creation, communication and enhancements through the LMS to the organization. We're looking for a strong communicator, who is organized, resourceful, and collaborative with a proven ability to manage multiple projects at the same time.

ESSENTIAL DUTIES & RESPONSIBILITIES:
QUALIFICATIONS:
All applicants must possess the following:
Ideal candidates also demonstrate the following:
Fleet Complete will provide support in its recruitment processes to applicants with disabilities, including accommodation that takes into account an applicant's accessibility needs. If you require accommodation during the interview process, please contact the Recruitment Team, recruitment@fleetcomplete.com, 866-649-7949.

Fleet Complete is an equal opportunity employer committed to diversity and inclusion. We are pleased to consider all qualified applicants for employment without regard to race, color, religion, sex, national origin, age, disability, protected veterans status or any other legally-protected factors.