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Product Owner (Asset Management) At FIS Global

Location: Lombard, Illinois

Job Description

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Are you curious, motivated, and forward-thinking? At FIS you’ll have the opportunity to work on some of the most challenging and relevant issues in financial services and technology. Our talented people empower us, and we believe in being part of a team that is open, collaborative, entrepreneurial, passionate and above all fun.

About the team

This team works on IT process definitions, business objectives and requirements, and carries it through to development on the ServiceNow Platform. We also perform quality assurance, and the deployment to production. We work with both Internal and External customers to drive service improvement. Our team consists of international employees, collaborating remotely to ensure quality and efficiency through process automation through continuous service improvement.

What you will be doing

Asset Lifecycle Management will be a significant part of this role. Under general direction, you will work with Subject Matter Experts (SMEs) to formulate and define systems scope and objectives based on both users’ needs and an understanding of Procurement and Asset Management best practices. Then you will see those requirements through to production implementation in ServiceNow in this position, you will:

  • Approach each project with objectively and with an open mind.
  • Drive service improvement plans in alignment with best practice processes, specifically Procurement and Asset Lifecycle Management. You will also facilitate the design and implementation of those processes with the goal of simplification, driving efficiency and cost savings
  • Help align applications and infrastructure teams to ensure effective process execution and improve customer experience
  • Facilitate service performance reviews with senior leaders and work with Architecture, Infrastructure, Support and Application teams to measure and improve service performance through a disciplined approach using metrics
  • Evaluate process capabilities and gaps in different functional areas and provide recommendations
What you bring:

  • Procurement and Asset Management Experience
  • ITIL Foundation certification (preferred)
  • ServiceNow experience (preferred)
  • Experience in leading process improvement and service improvement initiatives
  • Excellent written. listening and verbal communication skills

What we offer you

  • A competitive salary and benefits
  • A multifaceted job with a high degree of responsibility and a broad spectrum of opportunities
  • A work environment built on collaboration, flexibility and respect
  • Varied and challenging work to help you grow your technical skillset

With a 50-year history rooted in the financial services industry, FIS™ is the world's largest global provider dedicated to financial technology solutions. We champion clients from banking to capital markets, retail to corporate and everything touched by financial services. Headquartered in Jacksonville, Florida, our 53,000 worldwide employees help serve more than 20,000 clients in over 130 countries. Our technology powers billions of transactions annually that move over $9 trillion around the globe. FIS is a Fortune 500 company and is a member of Standard & Poor’s 500® Index.

FIS is committed to protecting the privacy and security of all personal information that we process in order to provide services to our clients. For specific information on how FIS protects personal information online, please see the FIS Online Privacy Notice.

FIS is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, marital status, genetic information, national origin, disability, veteran status, and other protected characteristics. The EEO is the Law poster is available here: www1.eeoc.gov/employers/upload/eeoc_self_print_poster.pdf and here:www.dol.gov/ofccp/regs/compliance/posters/pdf/OFCCP_EEO_Supplement_Final_JRF_QA_508c.pdf

For positions located in the US, the following conditions apply. If you are made a conditional offer of employment, you will be required to undergo a drug test. ADA Disclaimer: In developing this job description care was taken to include all competencies needed to successfully perform in this position. However, for Americans with Disabilities Act (ADA) purposes, the essential functions of the job may or may not have been described for purposes of ADA reasonable accommodation. All reasonable accommodation requests will be reviewed and evaluated on a case-by-case basis.

As part of the selection process this role may require an assessment to determine suitability

Recruitment at FIS works primarily on a direct sourcing model; a relatively small portion of our hiring is through recruitment agencies. FIS does not accept resumes from recruitment agencies which are not on the preferred supplier list and is not responsible for any related fees for resumes submitted to job postings, our employees, or any other part of our company.