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Operations Software Analyst II - L2 At FIS Global

Location: Kolkata, West Bengal

Job Description

Position Type Full time - Regular

Type of Hire a. Experienced (relevant combo of work and education)

Experience Desired

Education Desired Bachelor of Computer Science, Bachelor of Engineering, Bachelor of Information Technology

Travel Percentage 50%

Job Description
Are you curious, motivated, and forward-thinking? At FIS, you'll have the opportunity to work on some of the most challenging and relevant issues in financial services and technology. Our talented people empower us, and we believe in being part of a team that is open, collaborative, entrepreneurial, passionate and above all fun.

About the team
It's an amazing opportunity to join a Talented team of innovative and committed folks doing interesting work at the world's largest global provider dedicated to Financial Technology Solutions.

What you will be doing
Provides technical support activities for a production processing environment.
Installs, maintains and supports applications and major IT system components, subsystems.
Analyzes and resolves problems related to failures in application and ancillary software components.
Provides technical assistance to Operations, Systems Support, and Application Support staff.
Creates and maintains complete documentation as it relates to installation and status of supported software and FIS-proprietary solutions.
Analyzes business and technical requirements; translate those requirements into product designs.
Develops programming logic for new technology solutions.
Code, test, debug, document, implement, integrate and maintain supporting application components for IT operations management software.
Suggests technical alternatives and improves/streamlines processes and systems.
Completes project assignments and special projects commensurate with job expectations.
Plans, analyzes and forecasts activities to plan projects and tasks.
May provide leadership and/or guidance to other technical professionals.
Communicates system architecture to technical and business audiences.
Writes technical specifications and other forms of documentation.
Educates internal users on software capabilities and use.
Performs other related duties as required.

What you bring:
Demonstrated knowledge of FIS' products and services
Demonstrated knowledge of financial services industry
Demonstrated knowledge of mainframe and/or open systems operating systems
May require in-depth knowledge of networking, computing platform, storage, database, security, middleware, network and systems management, and related infrastructure technologies and practices
Proficiency in business modeling and business requirements definition disciplines
Understanding of software/hardware installation methodologies
Ability to estimate work effort for project sub-plans or small projects and ensure the project is successfully completed
Excellent analytical, decision-making, problem-solving, team, and time management skills
Excellent verbal and written communication skills to technical and non-technical audiences of various levels in the organization (e.g., executive, management, individual contributors)
Excellent customer service skills that build high levels of customer satisfaction for internal and external customers
Willingly shares relevant technical and/or industry knowledge and expertise to other resources
Ability to persuade and influence others on the best approach to take
Flexibility, versatility, dependability
Positive outlook, strong work ethic
Willingly and successfully fulfills the role of teacher, mentor and coach

What we offer you
A multifaceted job with a high degree of responsibility and a broad spectrum of opportunities
A broad range of professional education and personal development possibilities - FIS is your final career step!
A competitive salary and benefits
A variety of career development tools, resources and opportunities

Privacy Statement

FIS is committed to protecting the privacy and security of all personal information that we process in order to provide services to our clients. For specific information on how FIS protects personal information online, please see the Online Privacy Notice.

Sourcing Model

Recruitment at FIS works primarily on a direct sourcing model; a relatively small portion of our hiring is through recruitment agencies. FIS does not accept resumes from recruitment agencies which are not on the preferred supplier list and is not responsible for any related fees for resumes submitted to job postings, our employees, or any other part of our company.

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