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Content Strategist At Domain7

Location: Vancouver, British Columbia

Job Description

Domain7 is a digital product and services agency with a vision of making a more empathetic and connected world. Working closely with clients who share collaborative values and a big-picture vision, Domain7 delivers digital overhauls, originals, and optimizations to digital presences, products, and systems.

Content Strategists on our Design Team are highly visible facilitators and makers who work closely with partners from a variety of disciplines on both internal and client teams. They are versatile and interdisciplinary bridge-builders: collaborating with marketing, user experience, engineering, and users to solve content challenges. Ultimately working towards creating compelling, emotive, and usable digital experiences.

As a facilitator, you will help create the context for collaboration and participation to help us ask the right questions, define content and business goals, and uncover opportunities.

As a maker, you will develop strategy and artifacts: supporting content governance structures and policy, directing information architecture and approach, and setting direction for content and messaging.

The ideal candidate is curious, human-centric, opinionated about the role of technology in society, and how we might design and make our way into that future.


Lead the Content function within a client engagement.

Pair with Domain7 researchers, designers, engineers to plan, run and facilitate workshops and participatory activities.

Plan, draft, edit, test and improve content including information architecture, interface language, navigational nomenclature and other digital content and experiences.

Collaborate with external clients, stakeholders, and internal project management, design, and engineering teams to identify and execute the appropriate process and methods that best meet the client challenge.

Work closely with our client partners to develop and coach their internal organizational capacity to manage content well.

Develop and promote the discipline of Content Strategy within our teams.


Holistic understanding of contemporary content strategy practices - their strengths, weaknesses and how they might do better.

Strong communication and presentation skills (written, verbal or visual) with the ability to be a thought partner/coach to both client and internal teams.

Understanding of web technologies, and their impact on content decisions.

Excited to work with a team that emphasizes client and stakeholder collaboration and participation within our project and design philosophy.

Able to roll with the punches to overcome obstacles and turn challenges into opportunities.

Finally, you must enjoy what you do.

About Us

Our team of strategists, designers and developers take each project through a holistic design process--from consulting to development. We ground our approach in collaboration, design methodology, and user-centric research to create transformative digital experiences and products. We seek to partner with initiatives and people who place the value of human-flourishing alongside profit.

People who join our team are ready to make the shift. To a more meaningful way of engaging digital work and partners. To creating with empathy and confidence, learning from failure, making iteratively, embracing ambiguity and optimism. To help us move Domain7 and our partners into an increasingly purposeful future, creating a new generation of technology for a more empathetic and connected world. Is this you?