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Customer Engagement Rep. (Outbound) At ComplyWorks Ltd.

Location: Calgary, Alberta

Job Description

ComplyWorks Ltd. (ComplyWorks) is a compliance management solution company with offices in Calgary, Toronto, and South Africa. As a global leader in compliance management, ComplyWorks actively works to bring innovative solutions to the marketplace, while retaining its focus on its clients. Since inception in 2004, ComplyWorks has continued to expand its offerings to cover the entire compliance lifecycle, from contractor management, through to workforce and worksite management.

The ComplyWorks team is made up of incredibly smart, talented and accomplished people from around the world. With amazing culture, an appreciation for outstanding customer experience, a great work-life balance and for lifetime learning; we are changing the world of compliance management. At Complyworks, we build trusted relationships with all stakeholders and have earned a reputation for our innovation, integrity, leadership, safety and uncompromising ethics.

ComplyWorks is seeking a Customer Engagement Representative (English and Arabic, Mandarin, French, German, Hindi, Portuguese, Spanish, Russian) out of our Calgary Head Office for our Morning Shift 6:00 am to 2:30 pm Monday to Friday. Reporting to the Manager, Customer Engagement this individual is responsible for handling outgoing customer communications via phone and email. This individual will be responsible for contacting customers regarding items such as subscription renewals, subscription issues, and compliance issues as requested by clients. This individual is also required to serve customers by providing product and service information, as well as resolve product and service issues in an efficient, professional, and positive manner.

Job Functions

Required Skills

Please send your cover letter and resume through our careers page on our website.

The successful candidate will have to undergo a criminal record check as condition of their employment.

We thank all applicants in advance; however only those selected for an interview will be contacted.

Location: 4838 Richard Rd SW, Calgary AB

Job Type: Full-time

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