Provide excellent customer service skills;
Transport passengers to destinations on defined routes while adhering to schedules;
Communicate effectively in a variety of situations, including responding to customer queries, interacting with other operators and operations staff;
Ensure the safety of all passengers by obeying and following defensive driving guidelines, local traffic laws, Kingston Transit polices/procedures and the Highway Traffic Act;
Deal with diverse and challenging situations such as traffic congestion, construction and detours, and collisions;
Operate a variety of transit fleet, including but not limited to New Flyers, Internationals, Orions and passenger vans in a safe manner under varying weather conditions, on a day, night, and/or split shift;
Operate a ramp or wheelchair lift device when necessary to assist passengers, secure passenger’s wheelchairs to restraining devices to stabilize wheelchairs during trip;
Complete written reports on collisions or other incidents in an accurate and timely manner;
On-the-job training will be provided to upgrade your license to a CZ within a defined training program. Candidates must successfully upgrade their license to a CZ during the training program and maintain a CZ licence as a condition of employment;
Other duties as assigned.
For additional information, please review the Transit Recruitment Guide and complete the Bus Operator Self Quiz to see if this is the right "fit" for you.
Grade 12 Diploma or equivalent education;
Minimum one year of experience working in a customer service occupation;
Valid Class G driver’s license with five years of driving experience and a clean driver’s record/abstract;
Valid BZ or CZ license is an asset;
One year of experience driving a large vehicle is an asset;
Must demonstrate the corporate competencies: Customer Focus, Results Oriented, Integrity and Teamwork.
Ability to operate in a diverse cultural community using demonstrated excellent customer skills;
Ability to read, complete forms and effectively communicate;
Ability to apply clear thinking to select the best course of action to resolve problems or address conflict;
Multi-task and work effectively in stressful situations;
Knowledge of road/vehicle safety precaution, city streets, bus routes and route timing with the ability to call out stops as required by the Accessibility for Ontarians with Disabilities Act;
Applicants must meet the physical requirements of the job which are repetitive and constant. They include but are not limited to, sitting for prolonged periods of time, reaching, gripping, pushing/pulling of steering wheel, twisting and turning of neck, sensory/perceptual demands, along with good concentration. Regularly exposed to fumes, odors, and moderate noise;
Must be available to report to work, subject to scheduling and staffing requirements including; days, evenings, nights, weekends, and split shifts;
Must be able to obtain and maintain a satisfactory Criminal Record Check (including Vulnerable Sector) at own expense.
To View the Bus Operator Recruitment Guide please follow this link.
Please apply to Career Opportunities at: www.cityofkingston.ca/Careers Your resume must clearly demonstrate how you meet the requirements of the position. Please upload to your profile, any educational Degrees, Diplomas and/or Certificates that are relevant and required for the position you are applying to. We thank all of those who apply; however, only those selected for further consideration will be contacted. The City of Kingston is an equal opportunity employer. Accessibility accommodations are available for all parts of the recruitment and selection process. Applicants need to make their needs known in advance. Information collected will be handled in accordance with the Municipal Freedom of Information and Protection of Privacy Act.