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Intermodal Business Development Manager At C.H. Robinson

Location: Vaughan, Ontario

Job Description

The Intermodal Business Development Manager is a consultant and subject matter expert that works with the C.H. Robinson sales organization on the generation of new business and retention of existing business related to intra, and cross border, for the Canada Region. This role works with and build relationships with multiple groups internal to C.H. Robinson, including, but not limited to sales, account management, GAC’s, the office network, Regional Sales Directors, Customer Shared Services, and the executive team to generate leads and support the sales process for large or complex opportunities. Additionally, the Intermodal Business Development Manager leads and/or participates in strategic account discussions, contract and pricing strategy directly with the Canadian office network and/or the customer directly.

Candidates must be bilingual in French and English.

Principal Accountabilities

Business Development

  • Diagnoses opportunities, qualifies leads & develops business
  • Develops business by selling and closing opportunities in partnership with the office network
  • Markets intermodal service to sales and account management teams through ongoing education
  • Drives growth and creates demand for intermodal, which helps to ensure the Canadian region has a robust pipeline of customer opportunities
  • Seeks to understand the underlying challenges of the opportunity and design solutions that address the customer’s short and long-term needs.
  • Designs and implements solutions for intermodal’s products and services. This includes partnering with internal pricing teams and being a liaison between the service line and network to create pricing models and strategies
  • Regularly refines intermodal marketing strategy based on network feedback and external market trends

Consultation/Customer Service

  • Builds trusting relationships with all levels of stakeholders in the Canada Region
  • Collaborates with management to proactively identify and/or resolve issues in a timely manner
  • Provides industry feedback to the network on trends, pressures, and competitive evaluation of key competitors in the marketplace
  • Educates and consults with the sales and account management teams on the market factors that impact pricing for intermodal Canada
  • Demonstrates or develops product and service capabilities and addresses detailed functional and technical questions
  • Responds to network inquiries on topics related to the industry, market trends and competitive intelligence for intermodal
  • Understands how to leverage departments within intermodal, other modal teams, and Customer Shared Services teams
  • Other duties or responsibilities as assigned

Qualifications

Required

  • Minimum 3 years' experience in the intermodal market in Canada
  • Bilingual in French and English
  • Bachelor’s degree from an accredited college or university or four years previous sales and/or account management experience
  • Ability to travel 25-40% internationally

Preferred

  • Technical proficiency in MS Office
  • Proven ability to create and sell comprehensive solutions and service packages to all buying influences
  • Demonstrated influencing, negotiation, collaboration, communication and presentation skills
  • Proven track record of delivering measurable financial results through sales or account management solutions
  • Strong strategic orientation, relationship building, negotiation skills and business acumen
  • Strong technical understanding of C.H. Robinson, modes and services, and systems
  • Proven ability to develop proposal presentations in Word or PowerPoint
  • Proven examples of using Excel for analysis and modeling

Benefits

We offer excellent benefits including medical, dental, and vision insurance, prescription drug coverage, paid holidays and vacation, disability insurance, life insurance, a retirement plan with generous company contributions sharing, Employee Stock Purchase Plan, and the opportunity to prosper in a Fortune 500 company.

About C.H. Robinson

At C.H. Robinson, we believe in accelerating global trade to drive the world’s economy. Using the strengths of our people, processes and technology, we help our customers work smarter, not harder. As one of the world’s largest third-party logistics providers (3PL), we provide a broad portfolio of logistics services, fresh produce sourcing and Managed Services through our global network. In addition, the company, our Foundation and our employees contribute annually to a variety of organizations. Headquartered in Eden Prairie, Minnesota, C.H. Robinson (CHRW) is publicly traded on the NASDAQ. For more information, visit http://www.chrobinson.com or view our company video.

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