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Client Services Manager At Buzzfeed


New York, New York

Job Description

BuzzFeed is looking for a detail-oriented, customer-service focused individual to help manage and support BuzzFeed's advertising operations. As the Client Services Manager, you will lead in the ideation and creation of strategic sales proposals, generate ideas and concepts to solve client goals that are deeply rooted in storytelling and insights. You will additionally serve as the client s primary point of contact for the execution of the program.

You Will:

Account Planning

- Partner with Sales in the creation of proposals for incoming RFPs by creating media plans to meet advertiser and category objective

- Develop strong understanding of BuzzFeed products for advertisers

- Establish relationships with agency and advertiser partners in local market

- Ensure feasibility of execution by vetting proper approvals through appropriate internal teams

- Ensure all approvals are acquired from relevant departments prior to sending out a proposal

- Ensure media plans include accurate pricing and available inventory and adhere to defined business processes to ensure optimal program performance

- Enter and manage insertion orders within third party and internal sales operations systems

Account Management

- Serve as the client s primary point of contact for the program while meeting and exceeding client expectations

- Work closely with BuzzFeed Creative and other cross-functional teams to manage and launch custom BuzzFeed creative and custom ad products

- Monitor and optimize program performance and delivery by working with distribution and other cross-functional teams

- Develop a thorough understanding of internal tools and become an expert on BuzzFeed ad products and ad specifications

- Effectively communicate BuzzFeed products and offerings as they relate to client goals

- Provide reporting and associated analyses specific to BuzzFeed KPIs and unique client goals

- Deliver timely custom program reports - PowerPoint/Keynote experience a plus

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