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Location: Montréal, Quebec

Job Description

The Manager, ORM Governance and Oversight is responsible to support the Director, ORM and play a lead role in the development, implementation and ongoing m monitoring of BDC’s enterprise-wide Operational Risk Management Framework (ORMF).
He/she contributes to the identification of BDC’s risk profile by interacting and working closely with various senior leaders of Lines of Business and Corporate Functions enterprise wide. He/she play a key role in accompanying and closely guiding the first lines of defense (Lines of Business and Corporate Functions) in the design, development, deployment and maintenance of operational risk management components, tools, methodologies, risk information database and of an automated ORM Platform. The TBD, acting as a subject matter expert, will oversee the appropriate implementation of the ORMF by the first lines of defense, their adhesion as well as ensure that they operate and take risks within their approved risk appetite limits and thresholds.

Finally, He/she will take on a leadership role in helping design and deliver risk management training, awareness and reporting to be provided at all levels of the organization including reports to BDC’s ORM committee, Risk Management Committee and to BDC’s Board.


  • As part of the implementation phase of an Operational Risk Management Framework, provide leadership, guidance and promotes a strong risk management culture by:
    • Closely accompanying, guiding and providing insight to the first line of defense and corporate stakeholders to standardize, streamline and implement, through the ORMF taxonomy, their risk management practices and reporting, processes, controls and activities (remove risk silos) across the organization
    • Expanding knowledge and understanding of risk ownership by coaching and training the first lines of defense (Lines of business and corporate functions) and their newly created 1B roles to subsequently oversee their operational risk management deliverables and enforce first lines of defense accountability.
    • Working collaboratively with Change Management, actively contributing in the design of and facilitating of training and awareness programs related to ORMF components, tools and automated ORM Platform.
    • Providing support in the implementation and use of the core operational risk tools, as they are rolled out, including but not limited to, Risk and Control Self Assessments (RCSA), Operational Risk Appetite Statements (ORAS), Key Risk Indicators (KRI), Operational Risk Events (OREs) data collection process, including leading training seminars and workshops with key leaders and their team members.
  • As part of the continuous improvement of and the ongoing activities of an Operational Risk Management Framework, ensure and enforce the consistent use of ORMF standards and processes enterprise wide by:
    • Acting as a senior representative of BDC’s CORM second line of defense, he (she) has the responsibility and authority to challenge the first line of defense regarding its adherence to operational risk management practices, the quality of its risk self-assessments and its use of risk management tools. Reporting to CORM on a consolidated basis the operational risk profile of the lines of business and corporate functions along with emerging, top risks, internal audit findings and risk mitigation action plans.
    • While working closely with the Director, Corporate Operational Risk Management contributes and provides subject matter expert support in the design, development, implementation and evolution of other ORMF components, including but not limited to, the Quality Assurance program, Third Party Risk Management, Business Continuity and Disaster Recovery, Material Business Process Mapping methodology and CORM training programs.
    • In collaboration with the Director, ORM, ensure the alignment of efforts and the existence of a collaborative working environment with cross-functional corporate oversight functions such as Integrated Risk Management, Business Continuity Management, Finance with focus on Internal Control Certification (ICC) Program and Regulatory Compliance.
    • Leading and facilitating the enterprise-wide annual RCSA program, scenario analysis and comparative analysis processes and reporting, training programs and workshops while ensuring the embedding of risk assessment and monitoring rigor and discipline within first lines of defense’ operating plans.


  • Bachelor’s degree in Commerce, Finance, Business Administration or equivalent.
  • 10 years of relevant experience, including at least 8 years’ experience in a senior advisor position or managerial role within the financial services sector or banking regulatory environment.
  • Experience working in a variety of corporate, lines of businesses roles within Canadian Banking Industry.
  • Experience in either implementing a new or overseeing in detail an existing operational risk framework within a financial institution setting.
  • Good understanding of regulatory requirements and frameworks coupled with experience operating in a regulated financial institution or regulatory environment.
  • Excellent knowledge and experience of operational risk mitigation practices and methodologies.
  • Strong knowledge of Canadian Banking products, processes, and organization.
  • Ability to work effectively and as part of a team within a matrix-based model
  • Excellent judgement and creative problem-solving skills, including negotiation and conflict resolution skills
  • Strong analytical qualitative and quantitative skills
  • Very good project management skills
  • Ability to manage change and work in a fast pace environment while continuing to focus and pursue key objectives
  • Ability and comfort in dealing with all levels of staff within an organization, as well as with regulators.
  • Excellent verbal and written communication skills in both French and English


At BDC, we value diversity in our workforce and encourage all qualified candidates to apply. We appreciate all responses and advise that only those candidates selected for an interview will be contacted.