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Data Entry Admin/Customer Support At Burnac Produce

Location: Toronto, Ontario

Job Description

We are currently hiring a Data Entry Admin/Customer Support, based out of our Ontario Food Terminal location. This position will be reporting to Stephen Hong and is accountable to provide customer support at OFT to external and internal clients. Ensure order processing accurately and in a timely manner.

START TIME: 4AM

LOCATION: ONTARIO FOOD TERMINAL

Key Responsibilities:

Reporting & Administration:

#1 Data Entry

1. Responsible for inputting customer orders into the ERP system accurately

2. Process authorized customer account credit transactions

3. Process credits as required

#2 Customer Service

4. Assist customers with any order or payment issues

5. Respond to customer inquiries/complaints

6. Assists salesmen with inventory inquiries

7. Back up for Reception duties at their location

#3 Communications

8. Maintain constant communication with sales staff

9. Assist sales staff with inventory inquiries

10. Communicate with A/R employees when required

Any other duties as required

Qualifications:

1. Able to accurately type 60 words per minute

2. Proficient in English written/oral

3. Basic Math skills

4. Computer processing (Word/Outlook/Excel/Power Point)

5. Minimum 2 years Customer Service experience

6. Able to manage multiple priorities

7. Switchboard experience

We strive to provide accommodation needs of persons with disabilities. Applicants are encouraged to make their needs for accommodation known in advance during the application process.

Job Type: Full-time

Salary: $16.00 /hour

Experience: