Do you believe in the power of teamwork and sharing ideas? Do you take pride in delivering exceptional quality and service with everything you do? Do you seek out ideas for improving the status quo? If you want to make a difference and love being surrounded by the best and the brightest, Bureau Veritas Laboratories might be the place for you!
Imagine being surrounded by the brightest minds in the industry.
Bureau Veritas is looking for an IT CUSTOMER CARE SPECIALIST
Provide remote and local (telephone, email, ticket and walk up) technical support of the company’s critical business, financial, departmental and communication applications to insure smooth operations and minimal down time. Additionally, support the delivery and effective operation of the BV network, computers, desk phone, smartphones, printers, copiers, AV equipment and other technical devices. Provide specified on-site technical support for IT projects including critical application rollouts and upgrades, office openings, closings, moves and expansions, network upgrades, phone system installations, newly acquired company integrations, and other projects. Work with operations team, network team, project managers and developers as well as working with technical vendors, provides consultative assistance for purchasing of hardware and software. Track all work in ticketing system, track all time and provide management and business users with required periodic reports.
As an IT CUSTOMER CARE SPECIALIST, your responsibilities are:
Major Roles & Responsibilities (Specialist I & II)
You are an ideal IT CUSTOMER CARE SPECIALIST if you have
Experience and Educational Background Required for the Job
Bureau Veritas Laboratories is a world leader in testing, inspection and certification services.
When we look at Bureau Veritas Laboratories, we want to see a reflection of the communities in which we work. Inclusion is about actively involving every employee’s ideas, knowledge, perspectives, approaches and styles to maximize business success. Inclusion is about attracting new talent who will bring more diversity to our workforce, with differences in culture, professional backgrounds and beliefs.
Join our talented community of scientists and experts and apply today at http://bvlabs.com/careers/current-opportunities
Bureau Veritas Laboratories is an equal opportunity employer. We are committed to an inclusive, barrier-free recruitment and selection process and work environment. If you are contacted for a job opportunity, please advise Human Resources of any accommodations that are required. Any information received relating to accommodations will be treated as confidential.
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