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Product Manager At BuildDirect

Location: Vancouver, British Columbia

Job Description

We are looking for an experienced Product Manager who can lead the planning and execution of our online platform to deliver real benefits and long-term value. The successful candidate will be working with our executive team and our strategic partners to transform our platform in order to enable our company to scale, to accelerate our growth and to achieve 10X results.

The Product Manager will ensure that the platform delivers a great user experience for our clients while also meeting our internal goals and strategies. Their passion and understanding of product requirements, market research, and high value use cases is unparalleled. They are instinctively capable of understanding ideas, designs, and processes – and know exactly how to further improve them. Working closely with IT, Marketing and Merchandising, the Product Manager will define both the short and long term vision for our platform and ensure that sales and customer satisfaction goals are met.

What You’ll Do

  • Defining external and internal requirements and business cases for new products based on customers and prospects
  • Working closely with business groups and department heads (IT, marketing, merchandising, etc.) to improve the overall user experience and to define new features and capabilities
  • Developing and leading product strategy, positioning, messaging, roadmaps, and everything related to business cases
  • Creating preliminary design concepts and working closely with engineering to implement and iterate
  • Tracking product development and performing competitive product analysis
  • Developing product launch plans, feature sets and capabilities as well as conducting usability testing to identify areas of improvement
  • Establishing requirements, plans and product direction for the support of growth strategy and long-term product portfolio architecture
  • Overseeing product management lifecycle end to end and performing post-launch analyses and capturing key outcomes
  • Designing and writing product requirement specs, and creating executable product timelines and roadmaps
  • Developing pipelines of new capabilities to up-sell and increase average revenue per use

What You Need to Know:

  • 5+ years of product management
  • Bachelor’s degree minimum, MBA preferred
  • Work with and regularly use social media tools and networks
  • Experience working with multi-disciplinary team: business, user experience and technology
  • Experience with e-Commerce and the building industry is desirable
  • Experience with online platforms, web-based applications and integration with 3rd parties

What You Must Have

  • High level of trust and a commitment to doing what you say you are going to do.
  • An obsession for delighting customers.
  • A passionate drive to deliver results and constantly raise the bar.
  • An entrepreneurial spirit that embraces change and challenges with enthusiasm.
  • Ability and desire to be scrappy, move fast and operate effectively in a rapidly changing environment.
  • Innate motivation to learn and continuously develop yourself and others.
  • Commitment to fearless communication.

About BuildDirect

Founded in 1999, BuildDirect is the innovative marketplace for purchasing and selling quality home improvement & flooring materials online. BuildDirect co-founders wanted to simplify the home improvement industry and give the power of choice back to the homeowner and home improvement professional. They wanted to provide those seeking to build or improve homes with an online marketplace to access the flooring products they want, at the prices they’d love, delivered on time directly to their doorstep.

And today we do just that.

Servicing North America, BuildDirect connects homeowners and home improvement professionals with sellers around the world, creating a much simpler and trusted shopping experience. The platform offers Pro’s and Homeowners the ability to purchase various volumes of flooring products direct from Sellers. This keeps costs low, often up to half the price found at big box stores or specialty retailers, and provides efficient direct-to-home (or jobsite) shipping of those products.

BuildDirect Perks

  • Office located in the heart of the growing tech area of downtown Vancouver, with 360-degree views of the city, easy access to public transit, near 100’s of restaurants & bars, and onsite ping pong
  • Weekly fresh fruit deliveries and unlimited fresh coffee & tea
  • Newly renovated onsite gym, lockers, and bike storage
  • Unlimited vacation
  • Employee stock options
  • Extended health benefits (i.e., naturopath, massage therapy, acupuncture)
  • Annual learning benefit
  • Regular company-wide & team events
  • A culture of talented people, that like to have fun!