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Director of Digital Marketing Analytics At BNY Mellon

Location: New York, New York

Job Description

Who we are

BNY Mellon is a global investments company dedicated to helping its clients manage and service their financial assets throughout the investment lifecycle. Whether providing financial services for institutions, corporations or individual investors, BNY Mellon delivers informed investment management and investment services in 35 countries. As of March 31, 2019, BNY Mellon had $34.5 trillion in assets under custody and/or administration, and $1.8 trillion in assets under management. BNY Mellon can act as a single point of contact for clients looking to create, trade, hold, manage, service, distribute or restructure investments. BNY Mellon is the corporate brand of The Bank of New York Mellon Corporation (NYSE: BK). Additional information is available on www.bnymellon.com. Follow us on Twitter @BNYMellon or visit our newsroom at www.bnymellon.com/newsroom for the latest company news.

BNY Mellon Marketing

It is an exciting time to join BNY Marketing. Under the leadership of a new Chief Marketing Officer, Marketing has embarked on a transformation to drive even stronger brand recognition, and increased client loyalty to drive organic growth. We are creating a world-class marketing organization, comprised of new strategies, people, processes and capabilities, integrated to deliver business results. Marketing and Corporate Strategy both report into the Bank’s head of Strategy, and have a close, collaborative partnership to develop and execute the Company’s top growth initiatives.


Role description and opportunities

BNY Mellon seeks a champion of data insights and a proven enterprise marketing leader who has experience creating performance-marketing cultures. You will help lead the transformation of Marketing to be more data-driven. As the Director of Marketing Analytics, you and your team will uncover marketing and client insights in order to drive business results. This role will work with large collections of data, including CRM systems, website analytics, email data, paid media campaigns, events, digital platforms, social media, client data and competitive intelligence. Through creating real-time dashboards, predictive models and audience segmentation, you will help the firm with attribution and campaign measurement—ultimately driving growth and client satisfaction. You will be a leader to the analytics team, helping to grow capabilities and improve operational efficiencies and governance. You will influence content, personalization and the customer journey to give the firm a competitive marketing advantage. This is a great opportunity to help spearhead a growing analytics group and build out this functional business area.



Key responsibilities include the following
  • Drive a data-first culture and deliver meaningful insights
  • Translate value and impact of data to key executives and business partners
  • Develop the team’s capabilities as needed to support business intelligence efforts across a global organization
  • Leverage statistical techniques (such as R, SAS) to analyze data to inform marketing decisions
  • Lead the strategic vision and own all of marketing analytics, KPIs and success metrics inclusive of attribution, campaign-reporting and tag-management using Adobe
  • Ensure data integrity through validation and testing
  • Transform data into rich, meaningful, relevant visualizations through Tableau
  • Manage large, complex campaigns, collaborating with both business marketing and client-facing teams
  • Balance budgets and manage vendors
  • Lead and provide hands-on experience for junior team members in data management, building segmentation and data science

Qualifications

A successful candidate should ideally have these qualifications:

  • 15+ years of business intelligence, data analytics or data engineering work
  • 7+ years in leadership roles
  • Background working in advertising agencies, online retail services, credit card companies or consulting firms preferred
  • Ability to translate complex data sets into actionable insights
  • Ability to identify trends in real-time to help inform content, marketing and client facing teams to make smarter business decisions.
  • Capability to communicate insights to all levels of the organization including Executive Management
  • Strong presentation, communication and analytical technology skills
  • Must be comfortable providing analytics that integrate Social, Website, Paid Media, Events, Email
  • Experience with Adobe Analytics, CRM, Marketo, Tableau, R, Python, SQL/Oracle and/or Alteryx a plus


    This role will be based in New York.



BNY Mellon is an Equal Employment Opportunity/Affirmative Action Employer.
Minorities/Females/Individuals With Disabilities/Protected Veterans.

Primary Location: United States-New York-New York
Internal Jobcode: 85438
Job: Sales/Marketing
Organization: Corporate Marketing-HR08384
Requisition Number: 1906963