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Senior Digital Product Manager - Digital Acquisition At BMO Financial Group

Location: Chicago, Illinois

Job Description

T he Product Manager is accountable for developing and managing relationships with key stakeholders across the enterprise (T&O, CSA’s, business partners, etc.) and will be a key participant in governance meetings.

The Product Manager operates within a Scrum framework that allows scrum development team members to address complex adaptive problems, while productively and creatively delivering products of the highest possible value. As such, the Product Manager has respect for the development team’s contribution to the product vision and how the team members decide the requirements will be met.

Scrum Teams are self-organizing and cross-functional. Self-organizing teams choose how best to accomplish their work, rather than being directed by others outside the team. Cross-functional teams have all competencies needed to accomplish the work without depending on others not part of the team. The team model in Scrum is designed to optimize flexibility, creativity, and productivity. Scrum Teams deliver products iteratively and incrementally, maximizing opportunities for feedback. Incremental deliveries of “Done” product ensure a potentially useful version of working product is always available.

Responsibilities include:
Managerial Leadership (if applicable)
  • Manage your team effectively by building short, medium and long-term operating plans to achieve the business goals; make revisions to plan as necessary to deliver exceptional results
  • Know your business and understand the work to simplify work processes and improve productivity within your team while maintaining focus on the customer; support effective relationships across work groups to eliminate road blocks and drive greater results; solicit feedback from employees about improvement opportunities and other changes that will add value to the business
  • Manage the day to day activities of your team effectively to maximize performance and output, and build a high-performing team; set and communicate clear goals for employees; coach and provide performance feedback to hold employees accountable for the outcomes they achieve and how they achieve them; apply BMO’s performance management approach with employees including building development plans and recommending changes to base and variable pay
  • Attract, develop and move talent across BMO to support the achievement of business goals and employees’ career goals; build a culture that motivates employees to do their best work.
  • Perform required regulatory & risk oversight and governance for your business group/function; identify, manage and mitigate current and emerging risks; support the development of a risk management mindset in all employees
  • Provide feedback as requested to BMO managers about the contribution of scrum team members to the development of the product build
Relationship Management
  • Manage relationships with key stakeholders across BMO through committee meetings and planned meetings to ensure that BMO leaders understand the vision and development plan
  • Work with committee members to define the key goals for the scrum to provide the basis for decision making on prioritization and investments; bring forward any issue or challenge that requires committee review for discussion to ensure alignment with leaders
Agile Leadership
  • Act as an ambassador for the adoption of the agile mindset and associated behavior changes to help ensure meaningful change that drives positive business results
  • Challenge the status quo on how and what we do at BMO to support a more effective and productive operating model
Accountabilities Within the Scrum Process:
Product Backlog Development
  • Maximize the return on investment of the product/build and the Development Team
  • Define the requirements for the development team via the Product Backlog; the Product Backlog lists all features, functions, requirements, enhancements, and fixes that constitute the changes to be made to the product in future releases
  • Identify the product vision and develop the appropriate product backlog items to support the delivery of the highest quality product possible
  • Refine accordingly based on changing strategies and customer needs
Sprint Planning
  • Share the objectives that the Sprint should achieve and the Product Backlog items that, if completed in the Sprint, would achieve the Sprint Goal during the Spring Planning Process
Sprint
  • Manage the Product Backlog to ensure that the development team focuses on what drives the most value, including but not limited to:
  • Clearly expressing Product Backlog items
  • Ordering the items in the Product Backlog to best achieve goals and missions;
  • Optimizing the value of the work the Development Team performs;
  • Ensuring that the Product Backlog is visible, transparent, and clear to all, and shows what the Scrum Team will work on next;
  • Ensuring the Development Team understands items in the Product Backlog to the level needed; and,
  • Clarifying scope, make trade-offs and negotiating any changes to the Product Backlog based on new information.
Sprint Review
  • Support an effective Sprint Review process by explaining what Product Backlog items have been “done” and what has not been “done”, discussing the Product Backlog as it stands and projecting likely completion dates if required
  • Review how the marketplace or potential use of the product might have changed what is the most valuable thing to do next
  • Review the timeline, budget, potential capabilities, and marketplace for the next anticipated release of the product
  • Revise the Product Backlog that defines the probable Product Backlog items for the next Sprint
  • Track the total work remaining at least every Sprint Review to compare the amount of work remaining to previous Sprints.
  • Assess progress toward completing project work by the desired time for the goal and share information to all stakeholders .


Qualifications

Top Skills/Experience:
  • Bachelor’s degree is required – Engineering is preferred
  • Minimum of 5 years of Digital experience in one of the following fields: Retail/Travel/FI
  • Experience leading a team
  • Should have worked in an agile environment
  • In-depth knowledge of scrum framework
  • Expert communication skills
  • Leadership skills - In-depth influence skills
  • In-depth strategic planning skills
  • Ability to translate business strategy and customer drivers into clear customer journeys and user stories*** (very important)


Nice to have:
  • Any Scrum/Agile certifications
  • Prior banking/FI experience
We’re here to help
At BMO Harris Bank we have a shared purpose; we put the customer at the center of everything we do – helping people is in our DNA. For 200 years we have thought about the future—the future of our customers, our communities and our people. We help our customers and our communities by working together, innovating and pushing boundaries to bring them our very best every day. Together we’re changing the way people think about a bank.
As a member of the BMO Harris Bank team you are valued, respected and heard, and you have more ways to grow and make an impact. We strive to help you make an impact from day one – for yourself and our customers. We’ll support you with the tools and resources you need to reach new milestones, as you help our customers reach theirs. From in-depth training and coaching, to manager support and network-building opportunities, we’ll help you gain valuable experience, and broaden your skillset.
To find out more visit us at https://bmoharriscareers.com .
BMO Harris Bank is committed to an inclusive, equitable and accessible workplace. By learning from each other’s differences, we gain strength through our people and our perspectives. BMO Harris Bank N.A. is an equal opportunity/affirmative action employer. All qualified applicants will receive consideration for employment without regard to sex, gender identity, sexual orientation, race, color, religion, national origin, disability, protected Veteran status, age, or any other characteristic protected by law. Accommodations are available on request for candidates taking part in all aspects of the selection process. To request accommodation, please contact your recruiter.
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Job

Investment Solutions

Primary Location

United States-Illinois-Chicago

Organisation

BMO Digital-X005650

Schedule

full-time

Job Posting

04/22/19

Unposting Date

Ongoing