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Section Manager - (Software Engineering / Smartcore) At BMO Financial Group

Location: Toronto, Ontario

Job Description

The Section Manager is responsible for providing leadership and guidance in the day to day management of people and processes within the section to meet key service level deliveries and implementation schedules for the most complex and critical applications/technologies. The Section Manager acts as a primary contact for Engineering and Development senior management/executive in the joint development and implementation of department specific strategies and/or major project deliverables by providing specific leadership relative to their area(s) of expertise. The Section Manager translates the infrastructure strategic plans into concrete deliverables that can be implemented and deployed within their line of business.
_______________________________________________________________________________
ACCOUNTABILITIES
• Accountable for ensuring that we engineer solutions that meet service level agreements for system, application and storage availability, report and statement deliverables and link connectivity to ensure service availability objectives are achieved
• Manage engineers working with our SmartCore development and engineering teams to build, scale, deploy and support our services infrastructure.
• Partners with Engineering and Development management to ensure effective development and execution of key deliverables that meet productivity, quality service and business plan goals
• Manages day-to-day leadership direction and coaching for all staff to ensure quality and maintaining a high level of productivity
• Verifies that all management administration is administered fairly, professionally, and in a timely manner
• Analyzes and reviews daily practices, processes, and documentation to ensure that all audit exposures and business requirements are dealt with and resolved
• Verifies adherence to unit/departmental policies and procedures by all team members
• Acts as the escalation and resolution point for critical service issues, bringing recurring situations to the Director/Executive’s attention as needed.
• Develops strategic technology roadmaps and plans futuristic infrastructure solutions based on technical and business needs to support anticipated business strategies and organizational growth.
• Understands department/engineering/enterprise strategies and supports the Director/Engineering executive in developing specific plans to ensure systems/processes applicable to their Engineering platform remain current in order to provide superior service levels to clients/business units
• Maintains an awareness and understanding of relevant industry trends, best IT practices and issues, and their potential impact, and formulate an appropriate direction, where required
• As a key technical resource/advisor, takes a lead role in projects/task forces in support of major and most critical LOB/enterprise initiatives.
• Evaluates proposals and provides input to the capital plan and Engineering technology strategies
• Evaluates fiscal year financial plans and responsible for managing budget expenses
• Key areas of focus include assessing costs, workload tracking, and resource management
• Ensures reliable and secure service capabilities to run the business software while enabling the lowest operational cost/highest availability options.
• Demonstrates Being BMO values at all times
• Oversees the implementation of all Human Resources programs and initiatives, consistent with the general directions and strategies provided at the enterprise and divisional levels, including:
o Annual Pulse Survey
o PPA Process
o Development Plans Process
o Rewards and Recognition
• Understands and follows security processes and understands how they apply to this role
• Contributes to BMO Financial Group’s overall business results by making recommendations that significantly improve operational efficiency and effectiveness

Qualifications

Knowledge:
• Possesses a university degree/college diploma in Computer Science or equivalent work experience, and/or 10+ years experience in an IT environment and 7+ years of management experience
  • 5+ years of Systems, and/or Software Engineering experience, including Tibco BPM, IBM MDM, and other API driven platforms
  • Experience designing and maintaining servers, building product/capability roadmaps and multiyear plans
  • Demonstrates expert technical knowledge of related Application Platform technologies/platforms
  • Maintains advanced knowledge of current application hosting and API industry standards and trends
  • Displays advanced knowledge of the T&O organization
  • Exhibits advanced knowledge of Bank’s policies, procedures and methodologies
Skills:
• Possesses expert communication skills, both written and verbal
  • Possesses advanced leadership skills
  • Possesses advanced facilitation and conflict management skills
  • Demonstrates advanced people management and negotiation skills
  • Displays expert decision making and analytical skills
  • Able to prioritize and manage time effectively
  • Able to motivate and influence team members, establish priorities and set project direction
  • Illustrates advanced business acumen
  • Is self-motivated and goal-oriented
Location: Scarborough

We’re here to help

At BMO we have a shared purpose; we put the customer at the centre of everything we do – helping people is in our DNA. For 200 years we have thought about the future—the future of our customers, our communities and our people. We help our customers and our communities by working together, innovating and pushing boundaries to bring them our very best every day. Together we’re changing the way people think about a bank.
As a member of the BMO team you are valued, respected and heard, and you have more ways to grow and make an impact. We strive to help you make an impact from day one – for yourself and our customers. We’ll support you with the tools and resources you need to reach new milestones, as you help our customers reach theirs. From in-depth training and coaching, to manager support and network-building opportunities, we’ll help you gain valuable experience, and broaden your skillset.
To find out more visit us at https://bmocareers.com .
BMO is committed to an inclusive, equitable and accessible workplace. By learning from each other’s differences, we gain strength through our people and our perspectives. Accommodations are available on request for candidates taking part in all aspects of the selection process.

Job

Operations

Primary Location

Canada-Ontario-Toronto

Organisation

Technology-X000068

Schedule

full-time

Job Posting

01/11/19

Unposting Date

Ongoing