We are building experience teams, combining people with different skills and knowledge, to accelerate our customer experience. These teams will work agile, in a vibrant space, and embrace the latest methods, tools, and technologies to drive innovation and change. Self-managed and cross-functional, these teams will be empowered and have the resources and authority to drive a customer-led digital transformation.
As a Digital Product Owner, here’s what you will do:
Play a leadership role in the experience team to ensure that capabilities are in-scope, on-time and of high quality.
Serve as the primary source of external information for the experience teams, offering clear definitions of the targeted capability, the intended value to the client, and functional/non-functional requirements.
Translate portfolio roadmap directives and customer needs into backlog items using agile methodology.
Assist in the development of product roadmaps and author, refine and approve backlog items, with clearly articulated acceptance criteria.
Manage and prioritize backlog contents, ensuring sufficient depth of refined items for consumption and commitment by developers.
Apply incremental delivery principles, drive the delivery of business value, communicate progress, elicit feedback, and enable stakeholder reviews for validation in the process.
Review QA test plans to align with acceptance criteria and facilitate both testing and review of early builds for adherence to functional requirements.
Manage engagement with business stakeholders and effectively communicate product release contents and expected product capabilities/customer journey.
Identify and manage business activities (e.g., operating model, training, communications, etc.) required to support agile initiatives.
Develop value-at-stake models and define KPIs to measure business outcomes and team success.
Facilitate problem solving on a day-today basis as required, working closely with development on implementation challenges.
Coach team members and help with their development/desired outcomes as required.
Track-record of leading cross-functional teams in delivering results/decisions
Digitally savvy with an obsessive customer focus
Capable of understanding project-level content as well as executive-level strategic thinking
Ability to influence behavior without organizational hierarchy
Track-record of delivering high impact digital experiences
Excellent verbal and written communication skills
Strong problem-solving, organization and project management skills
Good understanding of the Wealth space and investment fundamentals
Graduate degree and/or equivalent work experience
We’re here to help
At BMO we have a shared purpose; we put the customer at the centre of everything we do – helping people is in our DNA. For 200 years we have thought about the future—the future of our customers, our communities and our people. We help our customers and our communities by working together, innovating and pushing boundaries to bring them our very best every day.
Together we’re changing the way people think about a bank.
As a member of the BMO team you are valued, respected and heard, and you have more ways to grow and make an impact. We strive to help you make an impact from day one – for yourself and our customers. We’ll support you with the tools and resources you need to reach new milestones, as you help our customers reach theirs. From in-depth training and coaching, to manager support and network-building opportunities, we’ll help you gain valuable experience, and broaden your skillset.
To find out more visit us at https://bmocareers.com .
BMO is committed to an inclusive, equitable and accessible workplace. By learning from each other’s differences, we gain strength through our people and our perspectives. Accommodations are available on request for candidates taking part in all aspects of the selection process.