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Account Manager At BlackHawk Industrial

Location: Chicago, Illinois

Job Description

The Account Manager is responsible for managing existing and new customer relationships to meet and/or exceed company sales revenue and profit objectives.

ESSENTIAL DUTIES AND RESPONSIBILITIES:

  • Manage new and existing customer relationships
  • Maintains a thorough knowledge of products
  • Presents products to customer
  • Follows through with customer to ensure satisfaction
  • Identifies and prioritizes all existing and prospective customers within his/her territory and keeps mailing list current.
  • Studies product information, attends seminars, supervises tests of products
  • Attends and contributes to company sales meetings and technical sessions.
  • Provides customers with all literature and promotional materials they need to enhance their productivity.
  • Provides the Vice-President with information from the market in regards to trends, new products, and market share in existing and potential accounts.
  • Proactively solve problems for customers
  • Build and sustain positive customer relationships
  • Provide and coordinate technical support as needed
  • Support and expand onsite sales and service
  • Communicate customer and market issues to company management
  • Perform other duties as assigned
  • Perform all work in accordance to ISO processes and procedures

QUALIFICATIONS:

  • High levels of product knowledge
  • Excellent written and verbal communication skills
  • Excellent interpersonal skills
  • Competent with the use of computer software specific to the operation

EDUCATION and/or EXPERIENCE:

  • High School diploma required
  • Bachelor’s degree in a related field preferred
  • 2-5 years’ experience in a similar position required in Industrial Sales
  • Previous sales or customer service experience preferred

BENEFITS:

  • 401K Plan and Company Match
  • Tuition Reimbursement
  • Medical, Dental and Vision Insurance
  • Company paid Long Term and Short Term Disability
  • Life Insurance
  • Paid Time Off
  • BlackHawk Industrial is an Equal Opportunity Employer